Possible Virus or Spyware. Need help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Alexia, Apr 26, 2005.

  1. Alexia

    Alexia Private E-2

    I have downloaded and run all of the programs in the "Read me first" post. The problem is that my internet connection is sending anywhere from 70k to 90k packets upon startup and my ISP provider told me that I have spy-ware on my computer. Ad-Aware found 1 critical tracking cookie and 10 neglieble MRU files. Spy-Bot finds "Activity SchedLgU.Txt C:\WINDOWS\SchedLgU.Txt" backup file, but is never able to remove or fix and I am unable to delete this file. Please help :)
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. Alexia

    Alexia Private E-2

    Thank you. Here is the attachment.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and Check the Boxes for the following:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.co m/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yah oo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yah oo.com/search/ie.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.zpecialoffer.com/indexie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.co m

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

    O15 - Trusted Zone: http://www.cox.net
    O15 - Trusted Zone: www.misfitsofsociety.net
    O15 - Trusted Zone: www.neopets.com
    O15 - Trusted Zone: www.paypal.com
    O15 - Trusted Zone: www.xog.com

    Make sure All Browser Windows are Closed when you Click FIX.

    NEXT:
    Run CCleaner

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot, Scan with HijackThis and attach the new log, also tell us how things are running now.
     
  5. Alexia

    Alexia Private E-2

    Thank you. Here is the new File.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Ah! I missed one!

    Have HJT fix the entry below:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm

    Your log is now clean, are you having any further problems?
     
  7. Alexia

    Alexia Private E-2

    Spy-Bot is still finding the "Activity SchedLgU.Txt C:\WINDOWS\SchedLgU.Txt" backup file, and my sent packets are still through the roof :( I did another hijack this and here are the results.
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean, lets try to delete this file manually

    Navigate to and delete the below file:

    C:\WINDOWS\SchedLgU.Txt

    After you remove the above file, procede with these online scans. Post your results as in whats found and if it was removed.

    TrendMicro Online Scan
    Bitdefender online scan
    RavAntivirus online scan <-- select Auto Clean then click Scan My PC
    TrojanScan online scan
     
  9. Alexia

    Alexia Private E-2

    I get an error message when trying to delete that "Another program or person is using this file"
     
  10. Alexia

    Alexia Private E-2

    Not sure if this helps or not but my running processes are:
    Explorer.exe
    gcasServ.exe
    iexplore.exe
    task.mgr
    McShield.exe
    ybrwicon.exe
    McVSEscn.exe
    mcagent.exe
    mcvsrte.exe
    spoolsv.exe
    mcvsshld.exe
    svchost.exe-Local Service x2
    svchost.exe-Network Service x2
    svchost.exe Sysytem x2
    alg.exe
    lsass.exe
    serviices.exe
    winlogon.exe
    crss.exe
    smss.exe
    rundll32.exe
    igfxtray.exe
    ycommin.exe
    hkcmd.exe
    system
    System Idle Process @ 98 CPU usage.
     
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Did you run the online scans? If so, what were the results?

    Pocket KillBox

    Now, Copy and Paste C:\WINDOWS\SchedLgU.Txt into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES.

    After your system reboots see if the file remains!
     

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