possible virus!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by zeezeetop, Dec 1, 2006.

  1. zeezeetop

    zeezeetop Private E-2

    hello this sight looks really helpfull, ive recently had a problem with my laptop in that i cant get onto a .co.uk websites ,only .com websites i have the same web page appearing www://jupk.com ,ive just downloaded highjackthis and ran it but unsure where to post my log and is it safe to do so,thanks to anyone who can help !!
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    I've moved your thread into the best area for this, so please follow the below guide steps and attach all the requested logs after follow each step as liad out, its important if you wish to fully and correctly remove the hijack,


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. zeezeetop

    zeezeetop Private E-2

    I am doing the Panda scan, however I'm unable to maximise the screen which shows the scan thus unable to click on 'see report'. Any advice on how to maximise a window in other options when the button doesn't seem to work?

    Please can someone reply !
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    What is your screen resolution set at? You may need need 1024 pixels.
     

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