Post Malware Windows and Program issue.. Possibly Dll. ??

Discussion in 'Malware Help (A Specialist Will Reply)' started by A6A6, Nov 5, 2008.

  1. A6A6

    A6A6 Private E-2

    Here is my story, I have recently encountered a bad case of malware , (vundo virtualmonde etc.) It was a bit of a pain in the rear to shake loose but I managed to get it done.... I used a few program tools called Hijack This, CCleaner , Runkey,VundoFix, AVG Antivirus,Spyware Blaster and Sppybot S-D.

    I have now upgraded from IE6.5 to IE7. At that point i had some issues regarding JAVASCRIPT and FLASH. Wasnt able to view youtube and some other pages. Through another forum i somewhat resolved that issue.

    Now offline , Windows isnt functionig properly , I double click some prog. and they dont open and some open and just show a blank dialog box just plain white screen with a drop file tab menu from the top that is no responsive..

    Even things in control panel dont work.

    I think that im myh effort to clean out malware and uninstalling flash java and installing new prog tools to clean out , I may have deleted or moved .some dll. files or processes and services have been disabled of deleted....

    I am running a pretty old machine. XP SP3 Media Edition. 1 Gig Ram 1.7 intel centrino DELL. inspirion 6000

    I tried to dload a XP SP3 Update from microsoft website but i cant open it it is in the form of .ISO. and i dont know where it shoulda been downloaded to or how to open it....

    I am thinking that i took files from windows\syster folder or somthing like that....possibly using hijack..... i tried to restore through hjack but didnt work

    i am semi computer savvy far from a genious.....

    ps. i tried to use system restore as soon as the malware infected me , but none of my restore points were there...
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    First, let me say you should not be running utilities and programs especially if you do not know much about them as this could cause serious issues. I would try to restore all of the items you removed with HJT and let me see what's there and remove anything bad. In most utilities, not everything is bad which is why they only recommend advanced users run them. Let's start by following all of the instructions in the below link and attaching the requested logs.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:
    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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