Posting Results

Shimbo23 · Aug 23, 2007

After I have downloaded Hijack This, how do I post my log to you so you can assist me in cleaning my computer?

abri · Aug 23, 2007

Hi Shimbo!!
Please follow the instructions and link in the box below and please do not post an inline HJT log. Thanks!
abri

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
Click to expand...

Shimbo23 · Aug 23, 2007

I have absoluely no idea how to do any of this. Please oh please help me with this. How do I give you my info from Hijack this?

bjgarrick · Aug 23, 2007

Shimbo23 said: ↑

I have absoluely no idea how to do any of this. Please oh please help me with this. How do I give you my info from Hijack this?
Click to expand...

Read the articles posted in abri's previous post. They explain everything, HijackThis is not the first step, please see the READ & RUN ME FIRST before discussing HijackThis.

Log in or Sign up

Posting Results

Shimbo23 Private E-2

abri MajorGeek

Shimbo23 Private E-2

bjgarrick MajorGeeks Admin - Malware Expert