Potential Pc Infection Detected By Malwarebytes Anti-malware

mark59 · Dec 22, 2015

I have just completed a routine scan of my PC with Malwarebytes Anti-malware. It found a PUP. How dangerous are they? There are three user accounts on my PC. My user account is the sole administrator account. Do I need to run the same scan whilst logged into the other two user accounts? Should I temporarily give them administrator rights whilst performing the scan?

I use Windows 7 (x64) HP SP1.

Kestrel13! · Dec 22, 2015

Hi there,

A PUP, a potentially unwanted programme is not necessarily dangerous per se. You should attach the log if you want me to take a look, and if you suspect malware you should follow through with this link:

READ & RUN ME FIRST - Malware Removal Guide

mark59 · Dec 23, 2015

Hi Kestrel13!

Thanks for replying. I've attached the log. I'm grategul for you looking at it.

Kestrel13! · Dec 23, 2015

You are most welcome.

Please refer to this http://forums.majorgeeks.com/index.php?threads/using-malwarebytes-anti-malware.154672/ for how to obtain a log in the correct format. The one you attached is unreadable. Thanks.

mark59 · Dec 23, 2015

Thank you! I have followed the instructions at your link. As can be seen from the two images I attach, under History there are no logs in Quarantine (cf. Image_1) and no logs under Application Logs (cf. Image_2). Have I done something I shouldn't have?

mark59 · Dec 23, 2015

oops forgot the images. Here they are (hopefully!!!).

Kestrel13! · Dec 23, 2015

Scan with Malware Bytes on each user account. See if it finds anything else. Let me know! Then as I have said previously, if you suspect malware, then you should follow the instructions I gave you back in post # 2.

mark59 · Dec 24, 2015

Hi

Thank you. Due to the time of year, I've not had the opportunity to run the scan on the other user a/cs yet. What I can do, if it's of any use, is tell you the name of the PUP MBAM discovered. It was, C:\Users\Mark\Documents\produkeyx64\ProduKey.exe

Kestrel13! · Dec 24, 2015

Publisher's description
ProduKey is a small utility that displays the ProductID and the CD-Key of MS-Office, Windows, and SQL Server installed on your computer. You can view this information for your current running operating system, or for another operating system/computer - by using command-line options. This utility can be useful if you lost the product key of your Windows/Office, and you want to reinstall it on your computer.

mark59 · Dec 24, 2015

Thank you for that. It's a mixture of good and not so good news. It would appear that I had no problem. However, I suspect I have lost its usefulness as MBAM has got rid of it. Why would MBAM identify it as a PUP?

Kestrel13! · Dec 24, 2015

If it was installed on purpose, it can be added to MBAM's ignore list.
Malware often uses these along with Legit users. That is why they are detected as PUP.

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Potential Pc Infection Detected By Malwarebytes Anti-malware

mark59 MajorGeek

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

mark59 MajorGeek

Attached Files:

MBAMLog.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

mark59 MajorGeek

mark59 MajorGeek

Attached Files:

Image_1.jpg

Image_2.jpg

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

mark59 MajorGeek

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

mark59 MajorGeek

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member