Our print server is NT 4 sp 6. We have 3 RICOH Aficio 350e printers. Whats happening is the printers won't always print. The queue shows the print jobs with an Printer busy error. So what I do is go to the printer, pull the network cable, pull the power cable, put the network cable back in, and put the power cable back in. Then I wait a few minutes and it prints a network config sheet. Then a user can print again. It doesn't happen to all 3 printers at once. In fact, one of the printers hardly ever goes down, while one is almost always not printing and the is every now and then. The printer guy says he can't find anything wrong with the printers, but sometimes we don't have any problems. Is there a way I can find out whats causing our printers to not print?