My printer is a brother 420cn It prints Word & Adobe documents without any trouble, but when I try to print from online I get the error "Your document is set to Keep Printed Documents." I went to my printer, properties, Advanced and then unselected that box. Clicked "Apply" and "Ok." Even if I try to print immediately after unmarking the box, it gives me the same message and sure enough the box is marked again! Please help. I've been having to wait to print off some things at the library 20miles away! Thanks!