Probably rootkit problem - Google Chrome won't run

Please keep all of your replies in this thread. Do not start a new thread, please.

Do you know what these are:
C:\Documents and Settings\All Users\Application Data\RSMR
c:\program files\Axantum

If not, delete them.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
RenV::
c:\program files\ASUS\Eee Docking\eee docking .exe
c:\program files\EeePC\ACPI\asacpisvr .exe
c:\program files\EeePC\ACPI\asepcmon .exe
c:\program files\EeePC\ACPI\astray .exe
c:\program files\Spybot - Search & Destroy\teatimer .exe
c:\program files\SUPERAntiSpyware\cdea8d26-0306-4248-8154-b5fccc54195b .exe
c:\program files\Synaptics\SynTP\synasusacpi .exe
c:\program files\Synaptics\SynTP\syntpenh .exe
c:\windows\system32\ctfmon .exe
Files::
c:\windows\Edutik.bin
c:\windows\Omadiw.dat

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

* Please download TDSSKiller to your Desktop
* Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
* Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -v

* Follow the instructions to type in "delete" when it asks you what to do when if finds something.
* When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

TDSSKillerfound the main culprit. However, two files were not removed. Plus you are missing a system file.

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now go to start / run / and type:
sfc /scannow
Have your xp disc handy. Tell me if it finds anything.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

It all looks good, except for the missing file. Let's have you do this:
Now please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1


Download Mirror #2

• Double-click SystemLook.exe to run it. (If you are using Vista, please right-click and select run as administartor)
• A blank Windows shall open with the title "SystemLook v1.0-by Jpshortstuff".
• Copy and Paste the content of the following codebox into the main textfield under "File":

Code:

:filefind
grpconv.exe

• Please Confirm everything is copied and Pasted as I have provided above
• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. You can close this notepad window as the log will already be saved as SystemLook.txt on your Desktop ( if you downloaded and ran SystemLook to your Desktop as requested ).
• Please attach this log in your next reply.

Note: The scan may take a while from several seconds to a minute or more depending on the number of files you have and how fast your computer can perform the task.