Problem - Can Malware have taken half my programs?

Please click Start, All Program, Accessories and you will see ( among other things ) a Command Prompt entry.

• Right click the Command Prompt entry and select Run As Administrator.
  • It is critical that you run it this way.
• If you do this properly, a command prompt window will open with a title of Administrator Command Prompt.
• Enter the below commands ( in bold black ) at the command prompt each followed by the enter key. Try each command!!!! The bold black are commands. The purple/brown is merely informational.

cd \ <-- this changes to the root folder and the prompt should change to C:\>
attrib -h -s * /S /D <-- this will try to remove the hidden and system attributes on all files and folder. Note there are spaces before -h, before -s, before * and before each /
attrib -h -s *.* /S /D <-- a redundant command match possibly other file names and folders due to using *.*

Let me know if this helps.

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Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

http://download.bleepingcomputer.com/grinler/unhide.exe


Now run it. Did that help?

I still need to see the C:\MGlogs.zip please.

 

Are you able to get in with safe mode without a password?

You also need to run TDSSKiller if you have not done so already.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

 

I still need to see the C:\MGlogs.zip please.

 

If the computer will not boot at this point then you will need to post in the software forum for further assistance and then return here to continue malware removal. Sorry you are having a bumpy ride but this is the nature of malware