Problem starting IE

Discussion in 'Software' started by thedon01, Dec 30, 2010.

  1. thedon01

    thedon01 Corporal

    when i double click IE i get a warning message saying:

    Cannot find 'file:///C:/program%20files/AOL%20toolbar/welcome.html'. Make sure the path or Internet address is correct.

    i click "ok" and the warning message pops up a second time. after clicking "ok" a second time IE loads without a home page. It's a blank white page, but i'm able to enter a web address and begin to search (such as google, etc).

    This problem has been going on for quite some time. i no longer use AOL, but it's still installed on my PC. Can someone assist in correcting this annoying dilemma?

    thank you
     
    thedon01, Dec 30, 2010
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Go to Start -> Run -> type regedit and click okay
    Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
    What is listed under:
    Default page URL
    Local page
    Start page

    One of those might be set to something having to do with AOL.
     
    plodr, Dec 30, 2010
    #2
  3. thedon01

    thedon01 Corporal

    thedon01, Dec 30, 2010
    #3
  4. thedon01

    thedon01 Corporal

    where do i go from here?
     
    thedon01, Dec 30, 2010
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    plodr, Dec 30, 2010
    #5
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Here is a manual solution tat worked for someone:
    (1) Open Internet Options (right click IE icon and click properties) and
    make a note of all your trusted/restricted sites and allowed/blocked cookies.
    Click OK.
    (2) If you haven't already done so, uninstall the toolbar. (Click Start,
    Control panel Open Add/Remove programs and remove AOL toolbar.) After the
    un-installation runs, close all open windows.
    (3) Delete AOL toolbar in program files (Start, All Programs, Accessories,
    Windows Explorer. Click the + by C:, then + by Programs, then+ by AOL. Right
    click Toolbar and then click delete in the pop-up menu).
    (4) Open Internet Options, click Advanced Tab. At the bottom of the page,
    under "Reset Internet Explorer Settings" check the box by RESET. Click
    Apply,OK.
    (5) Restart computer.
    (6) Open Internet options and re-enter your trusted/restricted sites/cookies.
    (7) Open Programs tab and click Manage Add-Ons. I made sure AOL toolbars was
    gone and then enabled all the remaining add-ons.
    (8) Open Advanced tab and make sure your settings there haven't changed.
    Click Apply and OK. Now open IE and the message should be gone.
     
    plodr, Dec 30, 2010
    #6
  7. thedon01

    thedon01 Corporal

    is that a step solution for XP? I think i forgot to mention i use XP
     
    thedon01, Dec 30, 2010
    #7
  8. thedon01

    thedon01 Corporal

    i tried the AOL solution first and it worked. Thank you very much for taking the time to help me out.
     
    thedon01, Dec 30, 2010
    #8
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I'm glad we could get you fixed up.
     
    plodr, Dec 30, 2010
    #9

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds