Problem with auto logout after cleanup

Yes please. Attach all of the resquested logs and then I can see if indeed any malware remains on the system.

 

Looks like your logs are clean. For any non malware related issues you will have to visit the software forum.

Which of the scanners removed the problem, do you remember, I am curious?

Please go to Add/Remove programs and uninstall the following software:

• Java 2 Runtime Environment, SE v1.4.2_19
• Java(TM) 6 Update 13

Now reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

No, personally I haven't seen anyone have this problem before, and the combofix certainly did not make any wrong deletions, so all I can say, is to visit the software forum for advice as your logs are malware free and I can only address malware related issues here in this forum.

Then you didn't attach the log in which threats were found.

But you deleted the logs, so I will never know if it made a wrong deletion or not.

 

No, what they found would not have caused the issue.

 

Am asking about it. Please be patient.

 

I have spoken to Chaslang.

Your log did not show any evidence of anything being fixed by the cleaning procedure other than the below by combofix and these did not need to be removed and don't have anything to do with your problem anyway:

Thus I'm not sure what you think the cleaning procedure fixed for you as you stated in your first message. That is unless you did not post the logs from the first time thru the cleaning process.

Since you said you uninstalled CF before you started the thread, it is possible that I did not see the original log. Could you attach the older MBAM logs that actually show something?

What else had you done before you came here and ran our cleaning procedures?

 

Since there is nothing showing in any logs that would indicate files being removed in My Documents, something else would likely be the cause. I am going to suggest that you hit up the software forum to try and resolve this, but do not toggle system restore yet. Perhaps you could use a tool such as Recuva. Let us know how you get on.

Final steps below, just do NOT toggle sys restore yet!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Visit the software forum and see what the guys and gals in there say.

 

No, personally I haven't.