Problem with Intel Active Monitor

Yesterday, I downloaded and ran the Intel Active Monitor, and suddenly my computer crashed. The monitor went blank and I could do nothing with the computer. Just before it crashed, there was a message about updating the bios, but that is all I saw before the crash.

I tried turning the PC off, then on again, but there was no response. The disk was spinning, but there was no display.

Any ideas on what happened, and what can be done to fix?

 

Is there a particular reason you were using the program? I don't think that software can directly cause what you are talking about. Do you have an over-heating problem or something? Try resetting the bios by either finding the proper jumper, or pulling out the cmos battery for about 30 mins.

 

I wanted to use it to monitor the temperature of my PC (saw it mentioned in an article in my newspaper). I have a Dell, and noticed another post after I made this one that this program does not work on Dell PCs, but the only solution I saw mentioned was to unplug from the power for at least 15 seconds. Didn't see any posts that indicated that resolved the problem or not.

I am not sure about how to reset the bios or removing the cmos battery, but I can take a look at my manuals and the Dell support site.

Thanks for the reply!