Problem with malware?

Discussion in 'Malware Help (A Specialist Will Reply)' started by VeerleWauters, May 27, 2013.

  1. VeerleWauters

    VeerleWauters Private E-2

    Hello,

    My laptop shuts down spontaniously every now and then, just like that, for no reason, in the middle of whatever I am doing. This is going on since about a week or three.
    Since many months my laptop creates links on webpages I visit or on newsletters I make; these links always go to game-sites, gambling sites; sometimes they lead to sex-sites.

    I followed your whole procedure last week and for a moment it seemed to be better, but the problems are back...
    What can I do now?

    In attachment I send you all the logs from last week.

    Thanks!
    Veerle
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=11...HP_ss&mntrId=0687b1a6000000000000f2df9a5ffdfd
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
    O20 - AppInit_DLLs: c:\progra~3\browse~1\261249~1.132\{16cdf~1\browse~1.dll
    O23 - Service: Browser Manager - Unknown owner - C:\ProgramData\Browser Manager\2.6.1249.132\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.exe

    After clicking Fix, exit HJT.

    Now uninstall the below programs:
    Ask Toolbar
    Babylon Chrome Toolbar
    Browser Manager

    Please download OTM by Old Timer and save it to your Desktop.
    • Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Services
    Browser Manager
     
    :Files
    C:\Program Files (x86)\BabylonToolbar
    C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
    C:\ProgramData\Babylon
    C:\Users\Jugo\AppData\Local\Google\Chrome\User Data\Default\Extensions\pgafcinpmmpklohkojmllohdhomoefph
    C:\Users\Jugo\AppData\LocalLow\AskToolbar
    C:\Users\Jugo\AppData\Roaming\Babylon
    C:\Users\Jugo\AppData\Roaming\Mozilla\Firefox\Profiles\kwqorru8.default\bprotector_extensions.sqlite
    C:\Users\Jugo\AppData\Roaming\Mozilla\Firefox\Profiles\kwqorru8.default\bprotector_prefs.js
    C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    C:\ProgramData\Browser Manager
    C:\Program Files (x86)\Ask.com
    C:\ProgramData\Ask
    
    :Reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{94405D43-8709-408C-9893-C8C384F580CD}"
    "bProtectorDefaultScope"=-
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B88483EF-320C-47F2-AB07-7D6DA771139F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{D4027C7F-154A-4066-A1AD-4243D8127440}"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\escort.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\escort.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B2468513CA2D6943A1A233CD3F88CE7]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Babylon]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DataMngr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{D4027C7F-154A-4066-A1AD-4243D8127440}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}]
    [-HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Ask.com]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\DataMngr]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\DataMngr_Toolbar]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\Main\bProtector Start Page]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\SearchScopes\bProtectorDefaultScope]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
    [-HKEY_USERS\S-1-5-21-3293686841-1115280321-3772524146-1001\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. VeerleWauters

    VeerleWauters Private E-2

    Thank you so much for your reply!
    I ran the whol procedure you described. In attachment you can find the requested info.

    When I ran C:\MGtools\analyse.exe, however I couldn't find
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=11...HP_ss&mntrId=0687b1a6000000000000f2df9a5ffdfd
    So this has not been removed. The others I could find and fix.

    I checked some websites now and I still noticed that some links to gaming sites or dating sites were created on all kinds of words...
    Since I ran your procedure, my laptop didn't shut down spontaniously, this is now for about 5 minutes ;-) So I cannot be sure that that problem is solved; before it happened about 3 times a day. But I have hope! ;-)

    I hope you can find more information in the attachments that can lead to a definite solution for that linking-problem.

    Thanks a lot!
    Veerle
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    I'm not sure I follow what you are saying. Are you referring to double underlined links that cause an ad to popup when you move your mouse over it?

    Like VibrantMedia ( Intellitxt ), AdSense and more type of popup ads? See >> http://en.wikipedia.org/wiki/IntelliTXT and http://en.wikipedia.org/wiki/AdSense

    Your logs are clean.
     
  5. VeerleWauters

    VeerleWauters Private E-2

    Hello Chaslang,

    The links are not double underlined, mostly they are coloured or underlined only once. But whenever you move your mouse over it, an ad pops up.
    I just chekced two sites of friends of mine. On one site I get an ad popping up "you are the 1.000.000 st visitor of this page, this is no joke,...' and on the other I get 'Do you live alone? 7.000.000 beautiful Chines women,...'.
    This last link is not always on the same word. Every time I visit that site, it can be linked to another word.
    Most anoying fact is that it also happens when I create a newsletter in 'Yourmailinglistprovider'. If I don't pay enough attention, I risk to send a newsletter with a link to some dating or gamingsite... :(

    In the meantime my latop didn't shut down spontaniously anymore, so that seems to be solved.
    Thanks a lot!
    Veerle
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Which browser are you using when this happens? Have you tested to see if it occurs with all three ( I see you have Chrome, Firefox, and Internet Explorer ). Test all of them but make sure that only one is running at any time.

    Also you need to disable Spybot's Teatimer because it will get in the way of fixes.

    What exactly to you have installed from Comodo and from McAfee?

    Please also run a new scan with Hitman Pro and attach the new log.
     

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