Problem with MGTools

Please answer the below questions:

1. Are you running our READ & RUN ME cleaning procedure?
2. What version of Windows are you running (include the Service Pack level too)?
3. Also what protection software is running?
4. Do you see the C:\MGtools folder? (assuming C is you Windows boot drive)

Note: MGlogs.zip will not be in the MGtools folder. As stated in the procedure, it is in the root folder of the Windows boot drive which would normally mean you would have C:\MGlogs.zip when it runs properly.

 

Okay, I just saw you have another thread with other logs and are apparently running the cleaning procedure. Please stay in one thread. Your two threads were merged into one.

Seeing your other logs also answers question # 2 and part of # 3.

SAS always generates a log whether anything is found or not. Same goes for MBAM.

The logs you have attached thus far show no problems but we need a complete MGlogs.zip file to continue. Since you have Win XP, try the below.

Run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

 

According to your logs, the last time it was fully run was March 13, 2010. Below is the location of and logs from previous scans.

Code:

"C:\Documents and Settings\Admin\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
Feb 20 2010     3410  "SUPERAntiSpyware Scan Log - 02-20-2010 - 07-12-14.log"
Mar 13 2010     4953  "SUPERAntiSpyware Scan Log - 03-13-2010 - 07-27-07.log"
Jan  9 2010    13343  "SUPERAntiSpyware Scan Log - 01-09-2010 - 07-32-31.log"
Jan 16 2010     3093  "SUPERAntiSpyware Scan Log - 01-16-2010 - 06-11-46.log"
Jan 30 2010     7186  "SUPERAntiSpyware Scan Log - 01-30-2010 - 06-30-04.log"
Feb 13 2010     3033  "SUPERAntiSpyware Scan Log - 02-13-2010 - 07-35-35.log"

If you ran a scan after March 13th, it must not have properly finished otherwise there would be a log even if nothing is found. However, all of the logs you have attached thus far are clean so it likely does not matter since a current SAS log may also be clean. It would be interesting to see what was found on March 13th. Was it just cookies? Attach that log.

 

Perhaps you have unchecked the option to save empty/clean logs. The default options should be like below:



Your previous log just showed cookies which you really don't need to scan for. Our procedure even stated to disable looking for cookies since they are not problems.

Since your logs were clean, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!