Problem with NIC card

Hi guys, I'm new to the forum. I would appreciate any help you could offer. I'm having a problem with my NIC card(s). I am trying to set up my computer to access the internet via a Motorola Surfboard cable modem. However, my computer keeps saying "Network Cable Unplugged" and not connecting. Under device manager, it says my adapter (an integrated Realtek) is working fine. So I uninstalled and reinstalled my adapter. But it still gives me the same message. So I decide to just buy a new card (a Linksys) and install it in an empty expansion slot. I tried all 3 slots, and none work. The computer recognizes and installs the card, but the lights never light up, and I am still unable to connect. I am certain the cables are fine and the modem is fine because I am able to connect my laptop to both. I just don't understand why my computer refuses recognize any adapter but lists them as working properly. Any suggestions? Thanks for taking the time to read this.

 

Click on Start -> Run -> type in "CMD", press enter.

When the command prompt appears, type in the following in this order(without the quotes):

1. "cd \"
2. "ipconfig /all > tcpip.txt"
3. "route print >> tcpip.txt"
4. "ping 127.0.0.1"

For #4, do you get a reply? Also, look in the root directory (the very first window that appears when you double click on the hard drive icon in my computer) for a file called 'tcpip.txt'. Please paste the contents into your reply, along with a response to my first question.

 

Integrated NIC cards require separate and updated motherboard drivers to work properly...the motherboard drivers ,specific to your brand and make of motherboard (chipsets, model name, etc.) will determine the correct drivers to be used for your integrated NIC card to work...update the motherboard chipset drivers and the corresponding NIC drivers to complete the integration and it should work fine...if your PCI slots aren't operating properly then the motherboard chipset drivers are not configured properly but do not remove the original motherboard chipset drivers...update them with the driver install utility and it will remove the old driver and install the new drivers...any OLD drivers, videocard, soundcard and NIC , will have to be removed (individually) ,as well, so that the new drivers can replace or rewrite the old.

 

Wow thanks for all the quick responses! User x in response to your first question, this is what i get:

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>,
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Second Question:



Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 6:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Linksys NC100 Fast Ethernet Adapter #3

Physical Address. . . . . . . . . : 00-14-BF-58-F2-04

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 bf 58 f2 04 ...... Linksys NC100 Fast Ethernet Adapter #3 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
255.255.255.255 255.255.255.255 255.255.255.255 2 1
===========================================================================
Persistent Routes:
None


I hope this sheds some additional light on my problem, thanks again everyone!

 

When I originally skimmed your post I thought you had just gotten the computer. Usually out of the box premade computers don't require an upgrade to their chipset, so I figured TCP/IP wasn't installed properly, which is why I had you ping your loopback address.

I strongly suggest you follow TimW and Doomster's advice, it will most likely resolve your problem.