problem with spyware popups

Discussion in 'Malware Help (A Specialist Will Reply)' started by theoxporter, Oct 19, 2005.

  1. theoxporter

    theoxporter Private E-2

    I recently started having problems with some advertisements for spyware removal kits, saying i had downloaded spyware and offered links to purchase spyware blockers. it ended up changing my background, my home page, and would send pop ups from my system tray every 15 minutes or so.

    i followed all of the procedures in the READ & RUN ME FIRST up until the hijack this log. it seemed to have removed some aspects of my problem, ie. my background and homepage are back to normal, but im still receiving pop ups.

    i ran a hijack this scan and am attaching my log. i appreciate all help i can receive.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download smitRem.exe and save the file to your desktop.

    Double click on the file to extract it to it's own folder on the desktop.

    Reboot into safe mode.

    Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish.

    The tool will create a log named smitfiles.txt in the root of the drive that you ran the batch file on, eg; Local Disk C: or partition where your operating system is installed. Please attach this log to your next reply along with a fresh HJT log.
     
  3. theoxporter

    theoxporter Private E-2

    done and done....the smitfiles.txt is attached
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log without the MD5.
     
  5. theoxporter

    theoxporter Private E-2

    finally got around to doing that...haha...sorry.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  7. theoxporter

    theoxporter Private E-2

    here are those attachments.
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

    Sysclean Package

    Pattern.zip

    Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

    Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a fresh HJT log.
     

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