Problem with SPYWARE - WINDOWS SAFETY ALERT.

meee · May 28, 2007

hi, i have a problem with some spyware, im not sure how i got it on my pc :S

the problem is, every so often a bubble appears on the taskbar saying "security alert - you're computer is infected with spware, this could impact the running of your pc, please goto "www............com" to get up to date security". I'm sure this is part of the infection though.. I downloaded hijack this and have run a scan and i have a log. In add or remove programs, i found "windows safety alert" however, this cannot be removed, as i have read on another forum and tried myself. I'm not sure what to do from here, maybe someone could look at my "hijack this" log and help? i would greatly aprreciate that!

chaslang · May 28, 2007

Welcome to Major Geeks!

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htmIMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.
Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

How are things working now?

meee · May 29, 2007

thanks chaslang for helping me =]

heres the copy of rapport.txt after the first set of instructions you gave me.

im going to carry out the second set of instructions now.

meee · May 29, 2007

ok. i followed your second set of instructions completely.
thy certainly got rid of the unwanted popups/homepage that had been changed and the security alert doesnt popup anymore! thanks a lot.

just wondering, when i rebooted my pc in normal mode, things were different like my desktop background, and my homepage was msn.com instead of google (my normal one). is this right?

oh and one last thing. how do i know that there is no spyware in my pc now? there is no symptons that i know about anymore (thanks to you :drool ) but is it possible something could be there recording my every keystroke? confused

and btw thanks so much for your help! you are teh beast!

here's the log "rapport.txt" from after booting in safe mode

meee =]

chaslang · May 29, 2007

Please read the below link so you understand what is meant by attaching your logs

HOW TO: Attach Items To Your Post

You posted them inline and if you read the stickies and also my instructions to you, you will see that I asked for them to be attached.

meee said: ↑

just wondering, when i rebooted my pc in normal mode, things were different like my desktop background, and my homepage was msn.com instead of google (my normal one). is this right?
Click to expand...

Yes! Part of the infection locks your background and home page. After the fix is performed, they are set back to defaults and you can now change them to what you want.

meee said: ↑

oh and one last thing. how do i know that there is no spyware in my pc now? there is no symptons that i know about anymore (thanks to you :drool ) but is it possible something could be there recording my every keystroke? confused
Click to expand...

All I gave you was a fix for what you reported. If you want to know if you have other malware on your PC, you need to read and run the sticky threads. In particular the below must be run and the 6 requested logs will need to be attached.

READ & RUN ME FIRST Before Asking for Support

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Problem with SPYWARE - WINDOWS SAFETY ALERT.

meee Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

meee Private E-2

Attached Files:

rapport1.txt

meee Private E-2

Attached Files:

rapport2.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member