Problem With Windows Update

Discussion in 'Software' started by John K., Sep 23, 2016.

  1. John K.

    John K. Private E-2

    I am going through an EXTREMELY frustrating problem I hope some of you can help me with. It involves Windows Update. For some time now, I have not been able to install any windows updates. The last update I see in the updates history is a very long time ago, July 2015. The shield on the Windows Update is red, which is obviously a bad sign. On both Most Recent Updates and Updates were installed it says 'NEVER'. I have the setting on install updates automatically. When I click the icon for updates I get the following: Windows could not search for new updates. An error occurred while checking for new updates for your computer. And then I get an error code: 80070490.By the way, I am on a HP computer, Windows 7, Home Premium, 64bit. For the past few days, I have run my problem all over the search engines and have tried several things, to no avail. Here is what I have done: 1) Ran Windows Update Troubleshooter-found 4 errors, repaired 3. 2. Ran a command for the system file checker. It said it found some errors, but could not repair all of them. 3) Ran the System Update Readiness Tool-it took FOREVER to install. It said it failed twice, then it said successful, yet no new updates were in the log. 4) Ran Mr. Fix It utility-nothing. What I am seeing over and over is that I most likely have a corruption in the registry called the CBS, or Component Based Servicing. Probably caused by a virus or malware(by the way I have a good anti virus and regularly do malware checks). Some have given lengthy comple(to me) steps to go into the registry manually and fix this CBS. I am not comfortable at all going into the registry and do a manual fix of this, unless someone can guide me in as simple language as possible step by step so I don't mess up. It also suggests some registry cleaners that may repair it. I have tried a few, but no luck. I even called Microsoft, and the lady said she could fix my problem, but for $149, and I am not going to pay that. But I am getting desperate. I can't seem to get this solved, and Windows Update is important. I also have made sure the Background Intelligence Transfer Service and the Windows Update in Services are both set to start and automatic. A few have said I have no choice but to do a complete repair or re-install of Windows 7 to fix that, but I am not going to do that. I don't have the installation disk anymore, besides. That's about it. I hope someone here can help me fix this, as I feel very uncomfortable going on with Windows Updates dysfunctional. I hope I have included all the info. you may need. In my 15 years of computing, this is the first and only problem I have not been able to fix on my own, so it must be a rough one. I look forward to hearing from readers. Thank you all very much.
     
  2. Eldon

    Eldon Major Geek Extraordinaire

  3. StruldBrug

    StruldBrug Sergeant

  4. John K.

    John K. Private E-2

    I tried Windows Repair, no change. I tried the fix mentioned in the above message. There were some 'changes', but in the end, still the same. The only 'changes' were: 1) At the end, I got the message "Preparing to configure windows do not turn off your computer". Then a few moments later I caught on the screen for a few seconds "configuring windows updates 85%", then it jumped to the log in screen seconds after. I go to Windows Update and the shield is still red, I have never check for updates as it said in the tutorial and then checked for updates. The bar went by a few times then stopped with the same original error messages as above and same error code. So frustrating!!
    The two KB downloads WERE installed, by the way. Is there any other way of manually installing Updates? Something is blocking them from coming through. I did discover something that I didn't know existed, the Windows Update log. I am glad I found this as it is LOADED with information about the recent updates on 9/23 the computer(and I) tried to load. There is much 'negative' information in here, so I decided to do a copy/paste as there might be some revealing info. here as to what is going on and how to fix this. Here is one part of the logfile:
    6-09-23 16:54:02:593 1064 40c Misc =========== Logging initialized (build: 7.6.7601.18804, tz: -0400) ===========
    2016-09-23 16:54:02:593 1064 40c Misc = Process: C:\Windows\system32\rstrui.exe
    2016-09-23 16:54:02:593 1064 40c Misc = Module: C:\Windows\system32\wuapi.dll
    2016-09-23 16:54:02:593 1064 40c COMAPI FATAL: Unable to connect to the service (hr=80070422)
    2016-09-23 16:54:02:593 1064 40c COMAPI WARNING: Unable to establish connection to the service. (hr=80070422)
    2016-09-23 17:02:30:893 960 b5c Misc =========== Logging initialized (build: 7.6.7601.18804, tz: -0400) ===========
    2016-09-23 17:02:30:893 960 b5c Misc = Process: C:\Windows\system32\svchost.exe
    2016-09-23 17:02:30:893 960 b5c Misc = Module: c:\windows\system32\wuaueng.dll
    2016-09-23 17:02:30:893 960 b5c Service *************
    2016-09-23 17:02:30:893 960 b5c Service ** START ** Service: Service startup
    2016-09-23 17:02:30:893 960 b5c Service *********
    2016-09-23 17:02:31:064 960 b5c Agent * WU client version 7.6.7601.18804
    2016-09-23 17:02:31:064 960 b5c Agent * Base directory: C:\Windows\SoftwareDistribution
    2016-09-23 17:02:31:064 960 b5c Agent * Access type: No proxy
    2016-09-23 17:02:31:080 960 b5c Agent * Network state: Connected
    2016-09-23 17:02:32:811 960 3fc Report CWERReporter::Init succeeded
    2016-09-23 17:02:32:811 960 3fc Agent *********** Agent: Initializing Windows Update Agent ***********
    2016-09-23 17:02:32:827 960 3fc Agent * Prerequisite roots succeeded.
    2016-09-23 17:02:32:827 960 3fc Agent *********** Agent: Initializing global settings cache ***********
    2016-09-23 17:02:32:827 960 3fc Agent * WSUS server: <NULL>
    2016-09-23 17:02:32:827 960 3fc Agent * WSUS status server: <NULL>
    2016-09-23 17:02:32:827 960 3fc Agent * Target group: (Unassigned Computers)
    2016-09-23 17:02:32:827 960 3fc Agent * Windows Update access disabled: No
    2016-09-23 17:02:32:858 960 3fc DnldMgr Download manager restoring 0 downloads
    2016-09-23 17:02:35:058 960 b5c Report *********** Report: Initializing static reporting data ***********
    2016-09-23 17:02:35:058 960 b5c Report * OS Version = 6.1.7601.1.0.66304
    2016-09-23 17:02:35:058 960 b5c Report * OS Product Type = 0x00000003
    2016-09-23 17:02:35:183 960 b5c Report * Computer Brand = Hewlett-Packard
    2016-09-23 17:02:35:183 960 b5c Report * Computer Model = p6-2003w
    2016-09-23 17:02:35:183 960 b5c Report * Bios Revision = 7.06
    2016-09-23 17:02:35:183 960 b5c Report * Bios Name = Ver: HOL_706.ROM vHOL7.06
    2016-09-23 17:02:35:183 960 b5c Report * Bios Release Date = 2011-08-16T00:00:00
    2016-09-23 17:02:35:183 960 b5c Report * Locale ID = 1033
    2016-09-23 17:03:17:763 960 b5c AU ########### AU: Initializing Automatic Updates ###########
    2016-09-23 17:03:17:779 960 b5c AU AU setting next detection timeout to 2016-09-23 21:03:17
    2016-09-23 17:03:17:779 960 b5c AU # Approval type: Scheduled (User preference)
    2016-09-23 17:03:17:779 960 b5c AU # Scheduled install day/time: Every day at 3:00
    2016-09-23 17:03:17:779 960 b5c AU # Auto-install minor updates: Yes (User preference)
    2016-09-23 17:03:17:779 960 b5c AU # Will interact with non-admins (Non-admins are elevated (User preference))
    2016-09-23 17:03:17:779 960 b5c AU Setting AU scheduled install time to 2016-09-24 07:00:00
    2016-09-23 17:03:17:779 960 b5c AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:17:779 960 b5c AU Initializing featured updates
    2016-09-23 17:03:17:795 960 b5c AU Found 0 cached featured updates
    2016-09-23 17:03:17:795 960 b5c AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:17:795 960 b5c AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:17:795 960 b5c AU AU finished delayed initialization
    2016-09-23 17:03:17:795 960 b5c AU #############
    2016-09-23 17:03:17:795 960 b5c AU ## START ## AU: Search for updates
    2016-09-23 17:03:17:795 960 b5c AU #########
    2016-09-23 17:03:17:810 960 b5c AU <<## SUBMITTED ## AU: Search for updates [CallId = {44982775-E7B5-4AD9-9EE0-D155B86824EE}]
    2016-09-23 17:03:17:810 960 914 Agent *************
    2016-09-23 17:03:17:810 960 914 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-23 17:03:17:810 960 914 Agent *********
    2016-09-23 17:03:17:810 960 914 Agent * Online = Yes; Ignore download priority = No
    2016-09-23 17:03:17:810 960 914 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-09-23 17:03:17:810 960 914 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2016-09-23 17:03:17:810 960 914 Agent * Search Scope = {Machine}
    2016-09-23 17:03:17:826 960 914 Setup Checking for agent SelfUpdate
    2016-09-23 17:03:17:826 960 914 Setup Client version: Core: 7.6.7601.18804 Aux: 7.6.7601.18804
    2016-09-23 17:03:17:873 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:17:935 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:17:951 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPDFF2.tmp with dwProvFlags 0x00000080:
    2016-09-23 17:03:17:966 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:17:982 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:17:997 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:20:775 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:20:791 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:20:791 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:20:791 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:20:806 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPEB29.tmp with dwProvFlags 0x00000080:
    2016-09-23 17:03:20:806 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:20:806 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:20:822 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:20:822 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPEB3A.tmp with dwProvFlags 0x00000080:
    2016-09-23 17:03:20:822 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:23:770 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:23:786 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:23:802 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPF6DF.tmp with dwProvFlags 0x00000080:
    2016-09-23 17:03:23:817 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:23:833 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:23:848 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:23:880 960 914 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-23 17:03:23:895 960 914 Misc Microsoft signed: NA
    2016-09-23 17:03:23:973 960 914 Setup Determining whether a new setup handler needs to be downloaded
    2016-09-23 17:03:23:973 960 914 Setup SelfUpdate handler is not found. It will be downloaded
    2016-09-23 17:03:23:973 960 914 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-23 17:03:25:455 960 914 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-09-23 17:03:25:455 960 914 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-23 17:03:25:533 960 914 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2016-09-23 17:03:25:533 960 914 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070490
    2016-09-23 17:03:25:533 960 914 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070490
    2016-09-23 17:03:25:533 960 914 Setup FATAL: SelfUpdate check failed, err = 0x80070490
    2016-09-23 17:03:25:533 960 914 Agent * WARNING: Skipping scan, self-update check returned 0x80070490
    2016-09-23 17:03:25:549 960 914 Agent * WARNING: Exit code = 0x80070490
    2016-09-23 17:03:25:549 960 914 Agent *********
    2016-09-23 17:03:25:549 960 914 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-23 17:03:25:549 960 914 Agent *************
    2016-09-23 17:03:25:549 960 914 Agent WARNING: WU client failed Searching for update with error 0x80070490
    2016-09-23 17:03:25:549 960 15f0 AU >>## RESUMED ## AU: Search for updates [CallId = {44982775-E7B5-4AD9-9EE0-D155B86824EE}]
    2016-09-23 17:03:25:549 960 15f0 AU # WARNING: Search callback failed, result = 0x80070490
    2016-09-23 17:03:25:549 960 15f0 AU # WARNING: Failed to find updates with error code 80070490
    2016-09-23 17:03:25:549 960 15f0 AU #########
    2016-09-23 17:03:25:549 960 15f0 AU ## END ## AU: Search for updates [CallId = {44982775-E7B5-4AD9-9EE0-D155B86824EE}]
    2016-09-23 17:03:25:549 960 15f0 AU #############
    2016-09-23 17:03:25:549 960 15f0 AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:25:549 960 15f0 AU AU setting next detection timeout to 2016-09-24 02:03:25
    2016-09-23 17:03:25:549 960 15f0 AU Setting AU scheduled install time to 2016-09-24 07:00:00
    2016-09-23 17:03:25:549 960 15f0 AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:25:549 960 15f0 AU Successfully wrote event for AU health state:0
    2016-09-23 17:03:30:541 960 914 Report REPORT EVENT: {9E3E68AD-AA6A-4B7A-9F72-C2253A931EA2} 2016-09-23 17:03:25:533-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070490.
    2016-09-23 17:03:30:541 960 914 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-09-23 17:03:30:541 960 914 Report WER Report sent: 7.6.7601.18804 0x80070490(0) 1CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0
    2016-09-23 17:20:23:483 960 b5c AU Initiating Install-at-shutdown
    2016-09-23 17:20:23:483 960 b5c Shutdwn user declined update at shutdown
    2016-09-23 17:20:23:483 960 b5c AU Successfully wrote event for AU health state:0
    2016-09-23 17:20:23:483 960 b5c AU AU initiates service shutdown
    2016-09-23 17:20:23:483 960 b5c AU ########### AU: Uninitializing Automatic Updates ###########
    2016-09-23 17:20:24:387 960 b5c Service *********
    2016-09-23 17:20:24:387 960 b5c Service ** END ** Service: Service exit [Exit code = 0x240001]
    2016-09-23 17:20:24:387 960 b5c Service *************
    2016-09-23 17:27:13:859 972 600 Misc =========== Logging initialized (build: 7.6.7601.18804, tz: -0400) ===========
    2016-09-23 17:27:13:875 972 600 Misc = Process: C:\Windows\system32\svchost.exe
    2016-09-23 17:27:13:875 972 600 Misc = Module: c:\windows\system32\wuaueng.dll
    2016-09-23 17:27:13:859 972 600 Service *************
    2016-09-23 17:27:13:875 972 600 Service ** START ** Service: Service startup
    2016-09-23 17:27:13:875 972 600 Service *********
    2016-09-23 17:27:14:000 972 600 Agent * WU client version 7.6.7601.18804
    2016-09-23 17:27:14:000 972 600 Agent * Base directory: C:\Windows\SoftwareDistribution
    2016-09-23 17:27:14:000 972 600 Agent * Access type: No proxy
    2016-09-23 17:27:14:000 972 600 Agent * Network state: Connected
    2016-09-23 17:27:59:647 972 600 Report CWERReporter::Init succeeded
    2016-09-23 17:27:59:647 972 600 Agent *********** Agent: Initializing Windows Update Agent ***********
    2016-09-23 17:27:59:647 972 600 Agent * Prerequisite roots succeeded.
    2016-09-23 17:27:59:647 972 600 Agent *********** Agent: Initializing global settings cache ***********
    2016-09-23 17:27:59:647 972 600 Agent * WSUS server: <NULL>
    2016-09-23 17:27:59:647 972 600 Agent * WSUS status server: <NULL>
    2016-09-23 17:27:59:647 972 600 Agent * Target group: (Unassigned Computers)
    2016-09-23 17:27:59:647 972 600 Agent * Windows Update access disabled: No
    2016-09-23 17:27:59:663 972 600 DnldMgr Download manager restoring 0 downloads
    And here's some more from today 9/27 after doing the fix above:
    FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2016-09-27 23:15:15:893 956 1320 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070490
    2016-09-27 23:15:15:893 956 1320 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070490
    2016-09-27 23:15:15:893 956 1320 Setup FATAL: SelfUpdate check failed, err = 0x80070490
    2016-09-27 23:15:15:893 956 1320 Agent * WARNING: Skipping scan, self-update check returned 0x80070490
    2016-09-27 23:15:15:893 956 1320 Agent * WARNING: Exit code = 0x80070490
    2016-09-27 23:15:15:893 956 1320 Agent *********
    2016-09-27 23:15:15:893 956 1320 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-27 23:15:15:893 956 1320 Agent *************
    2016-09-27 23:15:15:893 956 1320 Agent WARNING: WU client failed Searching for update with error 0x80070490
    2016-09-27 23:15:15:893 956 e78 AU >>## RESUMED ## AU: Search for updates [CallId = {0CCFB14D-FC9C-4B94-992B-E5F3881EF381}]
    2016-09-27 23:15:15:893 956 e78 AU # WARNING: Search callback failed, result = 0x80070490
    2016-09-27 23:15:15:893 956 e78 AU # WARNING: Failed to find updates with error code 80070490
    2016-09-27 23:15:15:893 956 e78 AU #########
    2016-09-27 23:15:15:893 956 e78 AU ## END ## AU: Search for updates [CallId = {0CCFB14D-FC9C-4B94-992B-E5F3881EF381}]
    2016-09-27 23:15:15:893 956 e78 AU #############
    2016-09-27 23:15:15:893 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:15:893 956 e78 AU AU setting next detection timeout to 2016-09-28 08:15:15
    2016-09-27 23:15:15:909 956 e78 AU Setting AU scheduled install time to 2016-09-28 07:00:00
    2016-09-27 23:15:15:909 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:15:924 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:20:905 956 1320 Report REPORT EVENT: {B8078C72-A5CA-4BB4-A2A2-B08F56A364B5} 2016-09-27 23:15:15:893-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070490.
    2016-09-27 23:15:20:905 956 1320 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-09-27 23:15:20:905 956 1320 Report WER Report sent: 7.6.7601.23453 0x80070490(0) 1CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0
    2016-09-27 23:15:36:011 956 f94 AU Triggering AU detection through DetectNow API
    2016-09-27 23:15:36:011 956 f94 AU Triggering Online detection (interactive)
    2016-09-27 23:15:36:011 956 cc0 AU #############
    2016-09-27 23:15:36:011 956 cc0 AU ## START ## AU: Search for updates
    2016-09-27 23:15:36:011 956 cc0 AU #########
    2016-09-27 23:15:36:011 956 cc0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4010B89F-5C2C-403C-8CE0-1726D86EE045}]
    2016-09-27 23:15:36:011 956 1320 Agent *************
    2016-09-27 23:15:36:011 956 1320 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-27 23:15:36:011 956 1320 Agent *********
    2016-09-27 23:15:36:011 956 1320 Agent * Online = Yes; Ignore download priority = No
    2016-09-27 23:15:36:011 956 1320 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-09-27 23:15:36:011 956 1320 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2016-09-27 23:15:36:011 956 1320 Agent * Search Scope = {Machine}
    2016-09-27 23:15:36:027 956 1320 Setup Checking for agent SelfUpdate
    2016-09-27 23:15:36:027 956 1320 Setup Client version: Core: 7.6.7601.23453 Aux: 7.6.7601.23453
    2016-09-27 23:15:36:027 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:043 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:058 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE387.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:058 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:058 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:058 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:105 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:105 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:105 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:105 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:121 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE3C6.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:121 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:121 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:121 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:136 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE3D7.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:136 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:214 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:230 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:230 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPE445.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:230 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:245 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:245 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:292 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-27 23:15:36:308 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:15:36:339 956 1320 Setup Determining whether a new setup handler needs to be downloaded
    2016-09-27 23:15:36:339 956 1320 Setup SelfUpdate handler is not found. It will be downloaded
    2016-09-27 23:15:36:339 956 1320 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-27 23:15:36:339 956 1320 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-09-27 23:15:36:339 956 1320 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-27 23:15:36:386 956 1320 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2016-09-27 23:15:36:386 956 1320 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070490
    2016-09-27 23:15:36:386 956 1320 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070490
    2016-09-27 23:15:36:386 956 1320 Setup FATAL: SelfUpdate check failed, err = 0x80070490
    2016-09-27 23:15:36:386 956 1320 Agent * WARNING: Skipping scan, self-update check returned 0x80070490
    2016-09-27 23:15:36:386 956 1320 Agent * WARNING: Exit code = 0x80070490
    2016-09-27 23:15:36:386 956 1320 Agent *********
    2016-09-27 23:15:36:386 956 1320 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-27 23:15:36:386 956 1320 Agent *************
    2016-09-27 23:15:36:386 956 1320 Agent WARNING: WU client failed Searching for update with error 0x80070490
    2016-09-27 23:15:36:386 956 e78 AU >>## RESUMED ## AU: Search for updates [CallId = {4010B89F-5C2C-403C-8CE0-1726D86EE045}]
    2016-09-27 23:15:36:386 956 e78 AU # WARNING: Search callback failed, result = 0x80070490
    2016-09-27 23:15:36:386 956 e78 AU # WARNING: Failed to find updates with error code 80070490
    2016-09-27 23:15:36:386 956 e78 AU #########
    2016-09-27 23:15:36:386 956 e78 AU ## END ## AU: Search for updates [CallId = {4010B89F-5C2C-403C-8CE0-1726D86EE045}]
    2016-09-27 23:15:36:386 956 e78 AU #############
    2016-09-27 23:15:36:386 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:36:386 956 e78 AU AU setting next detection timeout to 2016-09-28 08:15:36
    2016-09-27 23:15:36:386 956 e78 AU Setting AU scheduled install time to 2016-09-28 07:00:00
    2016-09-27 23:15:36:386 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:36:386 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:15:41:400 956 1320 Report REPORT EVENT: {7593C0C3-3769-4FCC-B667-E4905A7D6336} 2016-09-27 23:15:36:386-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070490.
    2016-09-27 23:15:41:400 956 1320 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-09-27 23:15:41:400 956 1320 Report WER Report sent: 7.6.7601.23453 0x80070490(0) 1CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0
    2016-09-27 23:16:08:431 956 dd8 AU ########### AU: Setting new AU options ###########
    2016-09-27 23:16:08:431 956 dd8 AU Setting AU Approval Type to 4
    2016-09-27 23:16:08:431 956 dd8 AU Setting Install Schedule Day to 0
    2016-09-27 23:16:08:431 956 dd8 AU Setting Install Schedule Time to 3
    2016-09-27 23:16:08:431 956 dd8 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:08:431 956 dd8 AU # Policy changed, AU refresh required = No
    2016-09-27 23:16:08:431 956 dd8 AU # Approval type: Scheduled (User preference)
    2016-09-27 23:16:08:431 956 dd8 AU # Scheduled install day/time: Every day at 3:00
    2016-09-27 23:16:08:431 956 dd8 AU # Auto-install minor updates: Yes (User preference)
    2016-09-27 23:16:08:431 956 dd8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
    2016-09-27 23:16:08:431 956 dd8 AU AU settings changed through User Preference.
    2016-09-27 23:16:08:431 956 dd8 AU Setting AU scheduled install time to 2016-09-28 07:00:00
    2016-09-27 23:16:08:431 956 dd8 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:08:446 956 dd8 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:18:672 956 560 AU Triggering AU detection through DetectNow API
    2016-09-27 23:16:18:672 956 560 AU Triggering Online detection (interactive)
    2016-09-27 23:16:18:672 956 cc0 AU #############
    2016-09-27 23:16:18:672 956 cc0 AU ## START ## AU: Search for updates
    2016-09-27 23:16:18:688 956 cc0 AU #########
    2016-09-27 23:16:18:688 956 cc0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {767D03EC-F67A-444A-9BA8-6CDE436F6DF8}]
    2016-09-27 23:16:18:688 956 1320 Agent *************
    2016-09-27 23:16:18:688 956 1320 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-27 23:16:18:688 956 1320 Agent *********
    2016-09-27 23:16:18:688 956 1320 Agent * Online = Yes; Ignore download priority = No
    2016-09-27 23:16:18:688 956 1320 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-09-27 23:16:18:688 956 1320 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2016-09-27 23:16:18:688 956 1320 Agent * Search Scope = {Machine}
    2016-09-27 23:16:18:688 956 1320 Setup Checking for agent SelfUpdate
    2016-09-27 23:16:18:688 956 1320 Setup Client version: Core: 7.6.7601.23453 Aux: 7.6.7601.23453
    2016-09-27 23:16:18:688 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:703 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:719 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8A35.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:719 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:719 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:719 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:781 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:797 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:797 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:812 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:812 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8AA3.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:828 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:844 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:844 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:844 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8AC4.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:859 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:922 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:922 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:922 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP8B13.tmp with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:937 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:937 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:18:937 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:18:984 956 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-09-27 23:16:19:000 956 1320 Misc Microsoft signed: NA
    2016-09-27 23:16:19:015 956 1320 Setup Determining whether a new setup handler needs to be downloaded
    2016-09-27 23:16:19:015 956 1320 Setup SelfUpdate handler is not found. It will be downloaded
    2016-09-27 23:16:19:015 956 1320 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-27 23:16:19:015 956 1320 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
    2016-09-27 23:16:19:015 956 1320 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2016-09-27 23:16:19:062 956 1320 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2016-09-27 23:16:19:062 956 1320 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070490
    2016-09-27 23:16:19:062 956 1320 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070490
    2016-09-27 23:16:19:062 956 1320 Setup FATAL: SelfUpdate check failed, err = 0x80070490
    2016-09-27 23:16:19:062 956 1320 Agent * WARNING: Skipping scan, self-update check returned 0x80070490
    2016-09-27 23:16:19:062 956 1320 Agent * WARNING: Exit code = 0x80070490
    2016-09-27 23:16:19:062 956 1320 Agent *********
    2016-09-27 23:16:19:062 956 1320 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-09-27 23:16:19:062 956 1320 Agent *************
    2016-09-27 23:16:19:062 956 1320 Agent WARNING: WU client failed Searching for update with error 0x80070490
    2016-09-27 23:16:19:062 956 e78 AU >>## RESUMED ## AU: Search for updates [CallId = {767D03EC-F67A-444A-9BA8-6CDE436F6DF8}]
    2016-09-27 23:16:19:062 956 e78 AU # WARNING: Search callback failed, result = 0x80070490
    2016-09-27 23:16:19:062 956 e78 AU # WARNING: Failed to find updates with error code 80070490
    2016-09-27 23:16:19:062 956 e78 AU #########
    2016-09-27 23:16:19:062 956 e78 AU ## END ## AU: Search for updates [CallId = {767D03EC-F67A-444A-9BA8-6CDE436F6DF8}]
    2016-09-27 23:16:19:062 956 e78 AU #############
    2016-09-27 23:16:19:062 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:19:062 956 e78 AU AU setting next detection timeout to 2016-09-28 08:16:19
    2016-09-27 23:16:19:062 956 e78 AU Setting AU scheduled install time to 2016-09-28 07:00:00
    2016-09-27 23:16:19:062 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:19:062 956 e78 AU Successfully wrote event for AU health state:0
    2016-09-27 23:16:24:071 956 1320 Report REPORT EVENT: {5904EEA0-5C05-4777-89B0-7BC1AB0ED1FD} 2016-09-27 23:16:19:062-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070490 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070490.
    2016-09-27 23:16:24:086 956 1320 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-09-27 23:16:24:086 956 1320 Report WER Report sent: 7.6.7601.23453 0x80070490(0) 1CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0

    A lot of problems, as you can see. This is all over my head, hopefully someone will be able to interpret it and maybe help me. I see that "CBS" thing coming up a lot and I know that is in the registry and it appears corrupted. I have tried SO many things at this point I am almost at the point of paying Microsoft the $149 to fix this. But I will hold off a little longer in the hopes someone can help me fix this horrible problem. Thanks a lot.
     
  5. Eldon

    Eldon Major Geek Extraordinaire

  6. Earthling

    Earthling Interplanetary Geek

    Use the WSUS Offline Update service. Several of us here fixed our Win 7 update problems with it. Instructions HERE.
     
    mdonah likes this.
  7. mdonah

    mdonah Major Geek Extraordinaire

    I agree with Earthling. I was one of the people that used WSUS to get Windows 7 Updates to jump start. After WSUS finished, all of the remaining updates downloaded and installed without issue and on patch Tuesdays since then, there were no problems searching for and downloading/installing the most recent updates including some that were "off schedule".
     

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