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PROBLEMS! cmd service, google red etc.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jesse713, Dec 6, 2008.

  1. jesse713

    jesse713 Private E-2

    I am running win xp and browsing w/ firefox. I have win explorer installed but I think it's acting up, among other probs i have. I get random pop ups ( I think its that google red tape trap) and I believe I have a command service bug. What a headache. anyway, I could really use an experts help, thanks alot.

    these are url's for 2 of the windows that pop up randomly:


    Logfile of HijackThis v1.99.1
    Scan saved at 11:33, on 2008-12-06
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

    Attached Files:

    Last edited by a moderator: Dec 7, 2008
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Major Geeks!

    Best option is to fully follow this guide below and then attach the logs as requested as many malwares hide themselfs from scans run normally and not all malware is pickedup, once finished as soon as poss our malware experts will review and post some further removal instructions for you, that are tailored to your specific infections.

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

    plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

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