Problems downloading GetRunKey.zip

I'm working my way through the MR guide and when I click the .zip attachment to download the GetRunKey file, I'm redirected to a log in page. I wasn't a registered member, so I registered, logged in and tried again. I'm still being directed to the log in. Should I assume this means I don't have "sufficient privilages" as the log in page states?

Is there anyone available to help me sometime soon? My teenagers have wrecked my computer and I had hoped to get through this removal today to see where we stand.

Thanks!

 

I checked the "Remember Me" box when I signed in initially...and after receiving your response, I logged out and logged back in. I did not have to re-enter any log in info. so I guess it "Remembered Me". From the MR Guide, I click "Using GetRunKey" and I'm directed to the "Using GetRunKey" page with a .zip file. I'm then taken right back to the Log In telling me I need to be registered or don't have the ability to download it.

Am I trying to download the wrong file? Can I get privelages for downloads required for the MR process?

Thanks again.

 

Still no luck with GetRunKey, but got ShowNew

Since I was struggling with GetRunKey, I decided to try my luck with ShowNew...it downloaded with no problem. I guess I'm only half-privileged!

Any ideas? HELP!!

 

Can I omit the GetRunKey step in the removal guide?

I'm having no luck obtaining the GetRunKey.zip file I need according to the Malware Removal Guide. What exactly does this program do? And is it a huge problem if I just exclude this portion of the process? I'd like to see this thing through. Thank you.

 

I was able to get the zip file you provided me. Thank you very much and sorry to be a pest. It's been so long since I've done any communicating in a forum, I know I screwed that up with all the posts. I apologize for that.

 

Lock Up mid-Malware Removal...HELP!

I made it through step 5 and reconnected my internet. I'm running ME and there was no "with networking support" option available. I tried Safe Mode, but couldn't access the 'net. When re-starting like I normally would, I'm locking up. Sometimes the cursor disappears...sometimes it's just stuck. My CounterSpy ran once locking up almost 2/3 through. The second attempt went fine and I have the log. It seems like CounterSpy is what's causing my problem. When I d-click on it to open it, it takes up to 5 minutes just to start up! I'm attaching the log. I don't know whether it will shed any light or not.

Is there an AVG anti-spyware compatible with Windows ME? The one I installed when beginning this process informed me that I needed Windows 2000 or newer. That's when I turned to CounterSpy. When I started locking up at every start-up, I uninstalled CounterSpy in safe mode to see if it would solve my freezing problem. I haven't frozen again since.

Is running the rest of the tests (6A and on) possible with a standard start-up? I have to have that for internet, I thinking. My options are Safe Mode, "regular" - not sure of the wording, step-by-step, and one more option which I've never dealt with ...it didn't have anything to do with networking.


Frustration has set in...please help!

 

MR Guide Completed-Suggestions Welcome

Logs attached.
I do have some issues for you to consider in reviewing the scan results:
1) My System Restore refuses to work.
2) Dell directed me to partition my hard drive and install WindowsME a second time. (This has been a couple years back.)
3) Why are there blank lines in my Add/Remove list? I ran through a few clicking "Uninstall" and a couple actually tried to do something, but it happened so fast I couldn't make out what program it was.
4) My power supply fan was FILTHY. Computer locked up several times during MS Removal. I cleaned it thoroughly today and completed the removal guide right after. Have had no problems since.

Any help/suggestions will be appreciated.
Thank you.

 

Re: MR Guide Completed-Suggestions Welcome

Additional attachment...
Thanks