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Problems due to adserverplus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pecobian2001, Oct 19, 2012.

  1. pecobian2001

    pecobian2001 Private E-2


    I am getting adserverplus pop ups very regularly and thus, slowing my system performamce. I am using google chrome and windows xp. I have already ran the 'Read and Run me first' and attaching the logs. Didnt take some actions as suggested by the guidelines. Can you please suggest how to permanently remove these issues.

    Thanks in advance

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please re-run MBAM and have it fix all that it finds. Do the same with HitmanPro.......remove all it finds.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [STARTUP][SUSP PATH] tcbhn.lnk @jatin : C:\Documents and Settings\jatin\Application Data\BrowserCompanion\tcbhn.exe -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)

    Reboot your system and attach the new logs. Tell me how things are running then.

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