Problems Galore

I come to you via Forums after having previously attempted the malware removal steps (and will do so again). I suspected I was infected (although I had nooooo clue how many infections Oo) but nothing was able to pinpoint it down completely. I'm currently running an Outpost Suite 30-day trial, and I found the following (& what classification they put them as)

I apologize in advance that I don't have the logs attached...I am uneasy atm about doing anything that should be done with those (flushing restore, as I actually was having trouble with my computer even finding those for a while) and also I've just got a headache from even thinking about all this (and there's so many questions I do have that just logs don't quite cover it, I guess). I truly hope you can forgive me for the logs in advance :/ as I desperately do need the help :/

6 cases of Trojan.Patched.Y (Mutant...??)
Tool-Prockill (Malware)
Packed/FSG (Sequence)
Protected/Themida (Suspicious)
Bzub (Trojan)

I'm on limited income...if my computer dies, there's not too much I can do. I had a bit of a time keeping it going as it is. I know I could reinstall Windows but I also realize that this might not solve the issue, nor would factory restore. Plus my artistic side (lol we'll call it that, k? xD) means I have multitudes of copies of things I want to hang on to, and they are copies because I'm a 'well, just in case' backup person lol. But yet, I keep forgetting to actually 'back' them up -.- I'm attempting to slowly reduce the copies but it is quite a struggle. I have documents (poetry, stories, and other things) and pictures; even programs I can't replace (programs via GOTD) and desperately want to hang onto. So monkeying around makes me nervous.

Recently my RevoUninstaller (and even my regular uninstallers) are only detecting less then a 4th of what I actually have program wise...well actually the rest only detect about 10 total. So even complete removal/cleaning is being slightly hampered. I am not 'techie' enough to really understand my logs, and even producing them makes me wanna cry lol. I can give you my Belarc output, I actually can understand what it says lol. Wierdly enough, Belarc is actually able to see what I do have (and knows what patches I'm missing...and I can't get them via Microsoft). I'm even having trouble with updating those, getting an error that Microsoft is going 'I dunno' about in the forums there (to me and everyone else with that error lol) in both my desktop and online updaters. Everytime I do attempt to update via the actual downloaded update, it says it doesn't apply to me *shrugs*. I've tried all the steps they've reccomended, but I hate to mess with my registry etc (and I think this is partially why my uninstallers all of a sudden only have a few programs they are detecting).

I've been dealing with all of this for a while, I feel funny about messing with my registries etc (I'm only techie enough to do my best to protect myself...I leave the innards alone to the best of my ability lol). I have in the past done a couple of actual physical installations (not this computer however). I've fixed other people's computers (with the knowledge to them ahead of time that I am only slightly capable lol) and have done so with them very happy with the results. These problems are frustrating me even more though, because even though I'm 'dumb' technically compared to those who have the know-how, computers rarely (and never completely) create problems I can't fix. And as we speak, Outpost keeps detecting intrusion attempts (and none of my other security softwares ever saw these :/ >.<) and yeah...I'm greatly concerned. The attacks are very recent (today actually) and it began while I was doing private browsing Oo (which I only do when it's neccessary to privately browse).

I have listed in another thread the actual software I do use (although there's been some changes in light of my Outpost trial etc) and I would be happy to list them here...I figure though that you guys would rather just see the list via the other thread lol.

Software Check

Again, I don't have all of the same software...got rid of Threatfire, Now have Outpost Suite Trial, uninstalled Avast, and just read the reply about Combo & MGTools (so after I 'fix' things, going to do what's suggested).

On a related/unrelated note, the suite is detecting a conflict with the Malware Realtime Protection, and I've made sure that the windows firewall and defender are off (although the defender keeps turning on -.-) Wondering what is conflicting on that. And wondering how to get Revo (etc) to see my software again so that I can uninstall and back-up the best I can. I occasionally also do a Firefox clean History (and it's cookies etc) via both my own programs but also the firefox's. I am actually at the point where I'm unsure as to what is safe to clean with Registry cleans as I already lost a few Window components (but am not completely sure as to what). I know (for example) that .json's are Firefox's but yet they consider it to be something to be cleaned. (CCleaner) (I sadly had temporarily used an unzip program that I had gotten with a much older comp and it's messed up the ext a bit even though I've said for 7zip to handle them). There's a few other things it mentions as well... I'm also in complete frustration as I found that another program had quaranteed my Winsock, Winsock32, and Kernel32 (and I restored but zipped/encrypted it...it didn't restore to the actual locations and I'm not completely sure as to which folder they do go, and don't want to overwrite anything anyways). I finally had fixed the blue screens, and the booting difficulties that were apart of my frustrations for a while (not even quite sure how I did...but I did lol..I try to remember the process I use to fix things, but I am sometimes extremely tired before I find the solutions lol).

Sadly I'm running a Dell (go ahead and groan, I know I do xD) and not a mongrel (that's what I call them...the ones that are built verses factory made...that have mixed/match parts and are easier to config/fix etc and have less security breeches...like my term? ^^)

I truly am at a loss of how to 'fix' my computer, and I sorely don't want to have to reformat (and if I do, is there a way to do it that I actually do remove the issues I'm talking about? >.<) And also, how do I keep the programs themselves (in a useable condition) that I got from GOTD?

I truly hope my blabbing hasn't made you reach for your fav headache medicine lol..I sometimes blab, specially when I'm at this much of a 'loss' mentally. Either way, whether I'm 'helpable' or not, I wanted to tell you how much I think you guys rock for the help you've given all of us, including myself (not just what you've said to me, but what I've read and all that). You guys are amazing, and the fact that you do help others makes me want to just tip my hat in respect. Lots of loves from this corner! ^_^

Sidenote: I'm wondering about the fact that I have multiple copies of folders via the window's folders...not even quite sure how to explain it. I don't have copies of my logins (although once I do get this 'fixed' I am going to do so...an admin account and a 'normal' account, to protect myself better (or would that just be redundant?) so I'm not sure how there'd even be copies... Blah, I'm going to just shush now...this sidenote isn't really my top concern/priority atm. >.<

 

Okay, due to my folder duplications that (somehow...I seriously don't know how it happened) are showing up as being paths of: C://Documents and Settings/All Users/Application Data (x10) etc, I realize I'm probably going to just have to reformat (trying to back up everything is going to be a pain though...the thought of it makes my head hurt >.<) How is the best way to approach it? I don't want to reformat and end up just 'masking' the problem, I'd like to actually remove any possible viruses/trojans, and to do my best to prevent the folder duplication (again, anyone know how that could happen? Oo) I know that reformatting doesn't neccessarily 'clean' a system, so I'm asking the best method to truly give my computer new life. Specially being a Dell -.- I am concerned about this. Suggestions? :/ I'm really sort of nervous, I've reformatted before but I've never had this many computer problems (and it's never been a factory-made computer like this one is). Tbh, I don't even want to reformat (I doubt anyone does) but I'm not sure if I'm capable of fixing things w/o doing that.

Also, how can I transfer the programs I can't re-download (GOTD) so that I'm able to put them into the new 'windows' and still be able to use them? (and to have them show up in Revo in case I decide to remove certain ones). I am concerned that just burning the folders themselves won't do it, because of registry entries etc. (for both them to be usable but also to show up in the Uninstallers).

Lots of loves to all of you!

 

edit:

I thought I hit Submit >.< Delete this paticular one if it is (or that one) since I forgot to attach what I was going to anyways ^^ (which is what made me doublecheck lol. I copy my posts with most things because of 'backing up' my posts until I know I don't need them anymore lmao. Anyways:

After many hours of no sleep *snore* I rested and woke a little more refreshed lol. I'm thinking that the virus difficulties might* be able to be fixed... But I would still have the problem of the application data x10 folder duplicates...and I would imagine that it'd be sooo easy to get into those.

With the difficulties I'm having, I also can't seem to find the MGClean.Bat, nor the uninstall on HijackThis (I deleted the folder, I figure I can just reinstall it(?)

I temporarily downloaded Iobit 360 (not planning on keeping it, unless there's a way to keep it inactive (?) as a backup scanner...but it's confusing the hell out of me; it was saying that Outpost has a trojan -.- (I'm pretty sure it doesn't, but god does it frustrate me. I'll have to do another scan to see what kind of trojan it was...I can't find it's log).

I so don't want to reformat...but if that's my only choice, then so be it... I once read (years ago) in a Dummies book that there should never be a need for a reformat (that's not something I adhere to lol but I was reading it the other day...he's very funny ^^) but he was referring to an older operating system...it seems to me that the higher advances that Windows go, the more holes there are lol.

I'm missing some Window 'parts' I think...as I mentioned below (btw, how do I flip that, so that the newer posts are at the bottom? lol it messes with my brain when trying to read a thread lol) as I found that some program had quaranteed winsock, winsock32, and kernel32 (at the very least...and I've no clue how to fix that, I don't want to just meld them with the current windows folder, and I don't even know what folder (exactly) that they go in)...and I made the mistake of doing a 'clean' via Comodo and they found so many errors, and I kept having computer problems, I let it just 'do it'....I think that was a huge mistake lol. But I uninstalled it (just in afterthought just now, I reinstalled it, was hoping to find the 'undo' lol...now that I have it though, is there a safe way to run it to fix some of my problems?)

I'm going to run the malware programs again...I do have a question though, my computer keeps reading that there's another program that's doing malware (besides mine) and I keep shutting off defender. How do I 'shut it off' in a way it stays, and what else could be 'running' that I'd not know?

I am attaching a bit of a log, these are my running processes at the moment. I trrrruly hope you guys can make some sense of it...there's a lot there I am very lost on.

In advance, the 2 toolbars are my own creation (not malware/hijacks)
Launch U3 is my thingy, but it's not plugged in at the moment (yeah the word escapes me at the moment lol)

VistaStartMenu is my baby, makes things a lot easier to manage (and no, it's not unsafe...none of my programs flag it, and I did a scan before I even downloaded it.)

I hope that whoever is reading this reads my other problems listed below too as I truly don't want to repeat some of it (I don't want to give headaches ^^) I thank all of you in advance...I'm going to be working on this crud all day (well night lol I stayed up late >.>), so I'm hoping that someone can help prevent me from killing my computer :drink to all of you, and sadly I'm from the state that created this 'meat' *shudder* :spam :-D

 

I realize all of this...sorry about the delayed response, been attempting to deal with various computer issues, and also was a little unsure on how to answer this.

Thank you anyways.