Problems I think...

Discussion in 'Malware Help (A Specialist Will Reply)' started by jeremia18v4, Oct 12, 2010.

  1. jeremia18v4

    jeremia18v4 Private E-2

    Hi my hubby clicked on a link off of Facebook and it was like a click highjack thing...it said it was accessing our computer info...we immediately closed everything and I ran the scans. Just wondered if you could check out my logs and tell me if everything is clear??? thanks so much for this site! you guys are the bomb! :) Root Repeal didn't work I think.
     

    Attached Files:

  2. jeremia18v4

    jeremia18v4 Private E-2

    other log
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Everything looks good. What malware issues are you having?
     
  4. jeremia18v4

    jeremia18v4 Private E-2

    was okay yesterday...but now having problems with my mouse...when I click something it clicks like 2/3 times.....don't know if that has to do with clicking on the FB link yesterday or not, but have not had this prob since yesterday
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try a different mouse. If it continues, post in the software forum for additional assistance.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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  6. jeremia18v4

    jeremia18v4 Private E-2

    Thanks so much Tim! will try a new mouse
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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