Problems Setting Up My Notebook

Discussion in 'Hardware' started by frankg5, Feb 4, 2016.

  1. frankg5

    frankg5 Private E-2

    Hi guys!
    Sorry about my english, it's not my native language so I'll try hard to explain my problem.
    I just "landed" in this forum just looking at Google for a problem like mine, this is the thread similar to mine:
    http://forums.majorgeeks.com/index.php?threads/help-setting-up-my-laptop.203546/

    Mi notebook is a Clevo and I have a problem with it: it was running quite well for a couple of years. A month or two ago, a realized that the hour and date were wrong. In fact I knew that this kind of problem was a dead battery problem, so I continue using it for a couple of days more, just fixing the date and hour every time. One day, the notebook could not start the booting process, so I thought it was a BIOS problem due to the dead battery too. But, trying to enter the BIOS, clicking F12 instead F2, I realized that the problem was other than BIOS... I replaced the battery, and the problem continues... I replaced the OS three times and magically (I don't know what I have done) the notebook began to run as allways... for a couple of days I had not to tap 12 times the Enter just to run the setup...but happiness isn't forever.... I can't remember what I have done again... (maybe Alzhaimer???) and again the problem....
    Since the problem persists even trying to boot from DVD or USB, I understand that it's not a HDD problem. I think it's not a software problem since even the boot have not accomplished its work...Am I wrong??
    Can you help me with this issue?
    Thak you in advance!!
    Frank

    Notebook: CLEVO
    Intel Pentium DUAL CPU T3400 at 2,16 gHz 2,17 gHz
    RAM: 2 GB (1,87 GB usable)

    The system information page informs:
    Nombre del SO Microsoft Windows 10 Pro
    Versión 10.0.10586 compilación 10586
    Descripción adicional del SO No disponible
    Fabricante del SO Microsoft Corporation
    Nombre del sistema DESKTOP-GO2T85V
    Fabricante del sistema clevo
    Modelo del sistema M7x0S
    Tipo de sistema Equipo basado en X86
    SKU del sistema
    Procesador Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, 2167 Mhz, 2 procesadores principales, 2 procesadores lógicos
    Versión y fecha de BIOS Phoenix Technologies LTD 6.00, 16/1/2009
    Versión de SMBIOS 2.4
    Versión de controladora integrada 255.255
    Modo de BIOS Heredado
    Fabricante de la placa base clevo
    Modelo de placa base No disponible
    Nombre de la placa base Placa base
    Rol de plataforma Móvil
    Estado de arranque seguro No compatible
    Configuración de PCR7 Enlace no posible
    Directorio de Windows C:\Windows
    Directorio del sistema C:\Windows\system32
    Dispositivo de arranque \Device\HarddiskVolume1
    Configuración regional Argentina
    Capa de abstracción de hardware Versión = "10.0.10586.0"
    Nombre de usuario DESKTOP-GO2T85V\FPG
    Zona horaria Hora estándar de Argentina
    Memoria física instalada (RAM) 2,00 GB
    Memoria física total 1,87 GB
    Memoria física disponible 393 MB
    Memoria virtual total 3,00 GB
    Memoria virtual disponible 1,02 GB
    Espacio de archivo de paginación 1,13 GB
    Archivo de paginación C:\pagefile.sys
    Hyper-V - Extensiones de modo de monitor VM No
    Hyper-V - Extensiones de traducción de dirección de segundo nivel No
    Hyper-V - Virtualización habilitada en Firmware No
    Hyper-V -Protección de ejecución de datos Sí
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Let's see if I understand. You replaced the CMOS battery and the computer worked for 2 or 3 days. Now you can not boot from the hard drive. You can not boot from a CD/DVD. You can not boot from a USB stick.

    Describe what happens when you turn the computer on and expect it to boot from the hard drive.
     
  3. Eldon

    Eldon Major Geek Extraordinaire

    Which battery did you replace?
     
  4. frankg5

    frankg5 Private E-2

    iThe time line of my problem is:
    Oct 2015: problems with date & hour
    Middle Oct 2015: problems after turning on the notebook, I realized that tapping the board (F2, F12, Enter, Del, N, B,...no matter what kind of letter) the notebook beggins to boot!
    Middle Oct 2015: I changed the CMOS battery, supposed to be the cause of my problem... No way...the problem persists, I continue needing to tap any letter in the board after turning it on...then suddenly the black screen changes a little and beggin to run the boot.
    Nov 2015: I replaced 5 times my OS, twice formatting (not low level format...) the HDD, even though it continues tu run the boot after tappin in the board. Once, in mid Nov 2015, suddenly the notebook started normally, without having to tapp several times the board... 2 days later, the same problem came again.

    Setting on the notebook power, if I don't tap several times on the board nothing happens.... just tapping several times F2, or F12 or no matter what key from A to Z, then suddenly the black screen turns to a not too black one and beggins to run normally the boot and starting normally Windows.

    What I just came to realize is that I must have a malware or some kind of virus hard to discover, because I run Avast, AVG, and Kaspersky scanners and nothing was discovered, but....writing this report, suddenly the screen moves up and down and I can't control it.... I am writing some words and some letters appair in different lines... seems I am in big trouble... Should I fromat the HDD in low level? what's your advice?
     
  5. Eldon

    Eldon Major Geek Extraordinaire

    No.
    Take out the CMOS battery again. Press the power switch 3 times and leave the laptop for about 10 minutes. That'll reset the BIOS. In the mean time, check all connections as well as the RAM modules. Also check the CMOS battery - it must be at least 3V. Put the CMOS battery back.

    Do you have 3 AV programs (Avast, AVG & Kaspersky) installed?
     

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