Problems w/ my IE, perhaps?

...well, perhaps this has already been answered in another thread... and even though I know the general know-how 'bout navigating forums... I decided to start a thread o' my own. Please forgive me.

Anyways, the problem comes whenever I'm on the net. If I open another Internet Explorer window (either through pop-up, clicking on File--->New--->New Window, or just clicking on a link) and close either one of the two,

that "sumthin' sumthin' has encountered a problem and needs to close" window comes up,

I click on either "Send" or "Don't Send",

and then the OTHER window closes, leaving me staring dumbly at the Desktop or whatever application I had going on underneath.

...so, anyway, does anybody know how to help? Oh, and if you need to know, I'm running MS XP.

Thanks a bunch.

 

Do you have all your updates installed?
-the new tech guy

 

...which ones? I remember there was a notice a couple weeks/months back, but I didn't bother with it.

My comp was working fine even before that, though. This just started happening about a week ago.

Of course, I was thinking that that was probably it. I'll go try it out and let you know.

 

im sorry i didnt clarify. I meant do you have service pack 2 on your computer?
-the new tech guy

 

Get Mozilla Firefox,

Will fix all your problems.

Click to download Mozilla

 

Yeah, I just installed it now (the update package). However, the IE is still being all screwy. I've noticed that whenever I click on the first window (after the second window's popped up), there's a blank screen. If I scroll up and down with the middle button, the page "refreshes", so to speak. But then it seriously slows down, and I can't go anywhere on it.

I dunno, it's a really... strange situation right now.

BUT if I click on IE again, a new window'll pop up and I can navigate between the two just fine. It only causes a problem when I open a new window FROM the window I'm currently in.

EDIT: Is Firefox really such a good browser? Isn't there another one? But alas, I don't want to use one of those - too many issues with other antiviruses, spyware blockers, firewalls, etc.

 

See if this helps:

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):

• Shdocvw.dll
• Actxprxy.dll
• Oleaut32.dll
• Mshtml.dll
• Browseui.dll
• Shell32.dll

Windows XP and Windows 2000 only
Restart the computer to enable the changes to take effect.

Also, you need to find out the exact error here, "sumthin' sumthin' has encountered a problem and needs to close".

Steve

 

Or an easier way would be to do a repair install of internet explorer. If you cant get online from there try downloading the file from another pc and save it to disk then bring it to yours and run the file. That may help you. i think the browser is corrupted.
-the new tech guy

 

And morepheous please dont offer another browser like that unless the person asks for it because the person may not want to install one of those other browsers. Just try to stay on topic we are not replaceing the borwser, we are repairing it.
-the new tech guy

 

To repair Internet Explorer in XP, go to Start, run and copy and paste the following, then click OK.

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf

You will need your Windows CD.

If that fails, try System File Checker. Again in Start, run type in sfc /scannow. (There is a space after sfc )

Again, you will need your Windows CD.


Regarding the comment "Get Mozilla Firefox, Will fix all your problems"

You stilll need Internet Explorer for some Micro$$oft applications. What would you suggest then?

 

But wouldnt it just be easier to do a repair install insomniac?

 

How would I go about this repair install, then? I'm nowhere near as knowledgeable in computers as you seem to be.

And you have my greatest thanks, by the way. Seriously. The help you're giving me is invaluable.

EDIT: Okay, never mind 'bout the question. Seems they answered it while I was responding.

But what would I use if I don't have my Windows CD? I'm pretty sure I have it, but, y'know, just in case...

 

Wether it's easier or not is subjective, but a repair is a last resort when all else fails.

You can also lose settings and updates doing a repair.

 

Ok lemme give you a link to the ie download page.
http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en
(this is only for sp1 hope this works.... cross your fingers folks...)
-the new tech guy

 

Um, that's for all non-XP versions. But I'm downloading some more updates right now (besides the ones I got last night), and I'll see how they work. But after the update last night it was still screwy. Once I update again I'll let you guys know what's going on.

Thanks.

 

Did you try what I suggested? ie repairing Internet Explorer, or running System File Checker.

 

I'll be trying it out next, after the updates are done. I just rebooted, and now I have to install SP2... argh, that was certainly an unwelcome surprise... I guess the updates earlier were just minor ones... bleh, whatever. I guess it'll be a few more minutes. Don't bother posting again 'til I come back; I'll let you know then whether or not it fixed it.

So, my procedure's gonna be:

1. Get the updates, yadda yadda, and tell you guys whether it worked or not.

2. If they don't work, do what you guys suggested.

3. If that doesn't work, use the system file checker.

4. If that doesn't work... then I guess I'll be back here. ^_^

 

Hey insomniac, can you get a link for ie6 sp2 for me cause i cant bring it up here scince im runnin only win 2k sp4
thanks
-the new tech guy

 

IE6 SP2 is part of the XP SP2 Package.

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en

 

Ok thanks shadow i really just needed ie though cause i think the browser is corrupted and we already had sp2 installed and it still does not work properly.
-the new tech guy

 

Okay, the update didn't help any, so here goes the fixing.

...actually, I'm gonna do that tomorrow. It'll be Friday, I'll have more time, and I'll actually feel like fixing it. So see you guys tomorrow. (Or not, if my computer decides to do something weird and die on me... but here's to hoping it doesn't. )

 

I tried what Matacumbie suggested... didn't help. (But thanks anyhow.)

...okay, Insomniac, I've got a question.

I had MS XP on my computer when I got it (It's a... judging by the receipt, it's a HP Pavillion 764N CPU with a 2.66 GHz Intel Pentium 4 Processor), so I don't have a CD. How do I run the repair and sytem file checker without a CD?

And to tech guy - I'm guessing your repair install is different than Insomniac's repair. So could you tell me what it is and how to use it?

Right now I'm stuck with the two choices you two suggested, and I both don't know whether I should do one or the other and don't know how to go about either one.

I'm very right now.

 

You don't. One of the many reasons why recovery CD's suck.

And to answer your other question, yes, repairing Internet Explorer is different to an XP repair.

However, you need a Windows CD to do either, so your options are extremely limited.

 

Having said all that, there are some utilities that can fix Internet Explorer in some cases without a CD.

Do a search here in the downloads section, I remember coming across one in my travels.

The one I do know of is available HERE.

 

...man, things are looking really grim for me.

The IE Fix didn't work, and now I suppose I'm gonna have to do some searching like you said.

Would Bittorrent downloads affect IE at all? Not the files, but just the downloading itself.

And, just out of curiosity's sake, I had these two errors occuring (it was again the "<insert application here> has encountered a problem and needs to close. We apologize for this inconvenience" yadda yadda stuff.

When I clicked on the "to see what this error report contains" thingie, it gave me this for one of 'em:

For "DrWatson Postmortem Debugger":

EventType : BEX P1 : drwtsn32.exe P2 : 5.1.2600.0 P3 : 3b7d84a2
P4 : dbghelp.dll P5 : 5.1.2600.2180 P6 : 4110969a P7 : 0001295d
P8 : c0000409 P9 : 00000000

And for something called "nwiz":

AppName: nwiz.exe AppVer: 6.13.10.3190 ModName: nview.dll
ModVer: 6.13.10.3190 Offset: 00002429

You wouldn't happen to know if these are hackers or whatnot, wouldja? I'm just curious because I'd never seen them before.

 

No, Bit Torrent wouldn't have any effect.

nwiz and nview are drivers for your nVidia graphics card.

Are you using the latest ones?

 

Beats me. I think I am. How do you know?

I doubt those would be what's affecting my browser. Is it possible?

And what about the DrWatson Postmortem Debugger?

 

From what I found out on the net, DrWatson is some integral part of the error reporting for Microsoft. So it's nothing bad for my comp.

But then I started hearing about this other virus that hacks into DrWatson, and now I'm kinda freaked out... I think I'm gonna do a bit of searching 'round this site. Thanks.

 

Dr Watson is an error debugger. It gathers information when an error occurs, and has been included in Windows for quite a while.

The reason I suggested your graphics card is because Dr Watson reported nwiz.exe and nview.dll, which are files used by nVidia drivers.

They may or may not be related, I don't know, but I'm only going by the information supplied.

 

To answer your question ghandi, the repair install is a regular install program that baseically reinstalls internet explorer. All you have to do is click the download button and when it asks what you want to do with the file just click run and once downloaded the install will begin. Just make sure you close ie when you do this and from there do what the installer says, restart the pc and you will be all set. Let me know if that helps you out. If it says that ie is already installed You want to reinstall. And, i found it on the M$ site. You really should search the site for a means to install ie6sp2. Cause what i gave you is just ie6sp1. (I would give you the link to the sp2 but im only runnin win2k which doesnt accept the sp2 version, only 1) sorry bout that. Just try to find ie6sp2. and download and install it.
-the new tech guy

 

Oh insomniac you can do repair installs of ie6sp2 without needing the windows disk. (done it in the past). Lemme go hunt down a third-party way to get sp2 scince m$ doesnt let me see it.
-the new tech guy

 

If you bothered to read my posts properly, I supplied a link for IE Fix which repairs without the CD.

 

I linked to the SP2 download in POST #19

You don't need the recovery CD's if the recovery console is loaded as a boot option, you can do a repair install using the hidden recovery partition that is on all HP's.

Read Insomniac's posts.

 

I know, I already downloaded SP2. The problem was still there, so I tried out the IE fix that Insomnia linked to. Problem still didn't go away, so now...

I'm gonna see if reinstalling the IE6 SP2 helps out any.

On the DrWatson subject - I found out there's a particularly nasty virus associated with it called AceBot or something like that. It's supposed to mess around with your windows and cause all sorts of bad stuff to happen on your computer. One of the effects of it causes your Windows Security Center to go on the fritz, saying that your firewall is inactive when it is, that your antivirus is on when it isn't, and all this other stuff.

My comp's been having that thing pop up just recently, but that's most likely due to the updates I installed. But I'm thinking that it MIGHT be the cause of my browser issues.

Do you guys know anything about it? And should I post a HijackThis! log in the other section, just in case?

Anyway, now I'm off to reinstall IE6 SP2.

 

Pay a visit to the SPYWARE FORUM and follow their advice in the "stickies".

They are the experts in this field, and are best equipped to help and offer advice.

 

Thats a bug fixer im talking about reinstalling ie all together.
-the new tech guy

 

What you don't realise is that you have to edit the Registry for a reinstall to work and for Windows to allow this.

From the Start menu, select Run... .


In the "Open:" field, enter regedit .


Navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
In the right pane, right-click the IsInstalled(REG_DWORD) value and select Modify.


In the "Value data:" field, change the 1 (one) to a 0 (zero).


Click OK, and then close the Registry Editor.

When you're finished, you can then download and reinstall Internet Explorer.

 

Oh i did not realize the part with the registry mod's. I know when i had to reinstall on my pc with win2k and had to reinstall that i just tried to install ie again and it found the old install and the wizard asked if i wanted to keep what i had on it or reinstall i clicked reinstall and installed and never had a problem with it scince. Sorry i didnt notice the registry problem nor the plan of action before.
-the new tech guy

 

Wellz, I went to the spyware section, asked around there, and the problem's still here, so I guess I'm probably gonna have to live with it for now. Thanks a lot for the help.

 

@ gandhi the peacemaker - No you don't have to live with it. What is the exact error message, word for word, you get when IE crashes.

 

Here, let me check...

Internet Explorer

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Internet Explorer. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

Send Error Report Don't Send

--------

Click on "click here." =

Internet Explorer

Error signature----------------------
AppName: ieplore.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 0166ca88

Reporting details--------------------
This error report includes: information regarding... y'know what, I'll skip this part.

To view technical information about the error report, click here.

--------

Click on "click here." =

...I can't copy and paste it, but it's a LONG list of stuff.

Exception Information...

System Information

Module 1
iexplore.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x00023c72 Time Stamp: 0x41107b81
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (6.0:2900.2180)
ProdVer: (6.0:2900.2180)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000001
SubType: 00000000
FileDate: 00000000:00000000

Module 2
ntdll.dll
............info (same as above)

Module 3
kernel32.dll
............info

Module 4
msvcrt.dll
............info

Module 5...up to 99

And then there's a bunch of other stuff that I don't think is necessary. I think all that I put was unnecessary, too, but hey, I don't know.

There's also a small box that says "The following files will be included in this error report: C:\DOCUME~1\Owner\LOCALS~1\Tempt\9e87_appcompat.txt"

So there you have it. If you're wondering how I managed to write all that stuff in there, I opened another window by clicking on the IE icon again. Seems to work fine that way.

 

Do a repair install, HP has a hidden recovery partition on the drive. In the start menu somewhere you should have the option to repair or reload windows using HP's Recovery Console.

 

I have serviced an hp with the recovery partition before and i remember seeing something to press while the bios screen was up. If he presses that i know that will load the recovery program. Only downside is that all the factory programs from when you first got the pc will be there so you will have to weed out what you dont want. Or i just thought of something else, along with the recovery thing that is a recovery console for winxp in there. I know that it is really helpful to the computer if you boot into that console and type in: "chkdsk /p" (no quotes) that will do a scandisk from the recovery console. I think it comes up with a prompt asking wether or not you wanna boot from that when you start the computer. Its a longshot but it may just work. If it doesnt we should just use shadows idea. Hope that works
-the new tech guy

 

That's the system recovery, and the only thing I've used it for is to reboot after a memory wipe (to get rid of viruses and whatnot). I'm thinking that Shadow's method'll be a tad bit safer, just for the sole paranoia of not wanting my CPU wiped out. If it doesn't work, though, I guess there's nothing stopping me from doing another system recovery.

EDIT: Shadow, I went to Start--->All Programs--->Hewlett-Packard--->hp pavillion pc tools--->hp application recovery

The apps that seem to have any sort of relation to IE are:

Backup Demo
Market Browser
Memories Disc (though I think this is just for my memory stick slots)
Microsoft .NET Framework
Microsoft Support Folder
Microsoft Valueadd Folder
Upgrading and servicing the pc

There's no actual IE to choose. So am I in the wrong folder or something, or is IE included in one of the above?

 

It does not wipe the harddrive. It DOES though put the operateing system and the operateing system only back to its original status like when you first bought it. Maybe a program or tow may be messed up but all you do is reinstall them and you will be on your way. But try my other theory cause i think it prompts you during boot wether to boot windows or go to recovery console (which runs from that partition) go to recovery console and run a scandisk from it. If you need instructions post back here and i will give them to you. Other than maybe messing up a prgram or two, it does not touch the files on your hd at all.

 

IE is part of XP, so there will be no application recovery for IE. Run the HP System Recovery and do a repair install.

 

But wait, isnt the system recovery that i am talking about the same as a winxp recovery?
-the new tech guy

 

Use this procedure http://h10025.www1.hp.com/ewfrf/wc/...97&lang=en&cc=us&docname=bph07145#bph07145_xp

You want to do a Standard System Recovery, this is a non-destructive recovery, in other words a Repair Install.

 

Ok now i understand i think both ways take you to the same place scince you see the same screen shots from the start recovery and the one from windows desktop. Ok then. Just do what shadow said ghandi.
-the new tech guy

 

Alright, yeah. That IS the thing I know how to do; thanks.

I guess the only question I would have left is: How/why did this happen to my computer? Especially since I just used the system recovery a few months ago, for IE to suddenly go wack now just seems... I dunno, off. My comp was working fine before the system recovery ('fine' in a relative sense, discounting viruses, trojans, spyware, etc.), and it worked fine after, too.

I'd like to know just so I could possibly stop this from happening again.