Problems with google redirecting me

Discussion in 'Malware Help (A Specialist Will Reply)' started by e65, Jun 2, 2010.

  1. e65

    e65 Private E-2

    Unfortunately when performing a search with google using firefox I almost always get directed to a different website. I have gone through the malware removal guide and the problem still persists as far as I can tell. I really appreciate any help that you can provide. I have attached all of my logs below. Thanks!
     

    Attached Files:

  2. e65

    e65 Private E-2

    And here is the last log. Thanks again!
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    First you need to go back to the READ & RUN ME and complete step 6 to disable your disk emulation software (Daemon Tools) or we will have difficulty trying to help you. After doing this exactly as instructed, do the below.



    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Click Start > Run and copy/paste the following bold command into Run box and hit Enter.
    "%userprofile%\Desktop\TDSSKiller.exe" -v
    • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    • When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )
    Why are you running this PC with no protection installed?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Additional question! Are the below batch files for scripts you created?
    Code:
    C:\
    ut.bat        Jun 19 2006          54  "ut.bat"
    ut9x.bat      Jun 21 2006          56  "ut9x.bat"

    After doing what I posted in message # 3, also do the below.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. e65

    e65 Private E-2

    Thank you so much for your help thus far! I ran all of the scans as you detailed and disabled the disk emulation software. All of the log files are attached. I did some searches on google and did not encounter any problems so as far as I can tell everything is running great!

    The batch files that you pointed out don't look familiar to me and as far as I can remember they are not scripts that I created.

    As for not having any virus protection, I had installed VIPRE antivirus and it subsequently caused my computer to crash (possibly due to the malware that was already on it) so I got rid of it. If you have any further suggestions after looking at the logs please let me know. Thank you again for your help, it is GREATLY appreciated!
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    You can load them into an editor (even notepad) to see if what is in them looks familiar or you can simply rename them to not have a .bat extension. Like rename to ut.foo and ut9x.foo and make sure that you don't have any errors when booting or running your PC. If nothing seems to need them, then delete them.

    Included in the below final steps.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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