Problems with virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by Hac, Jun 19, 2008.

  1. Hac

    Hac Private E-2

    Hi,

    I am having real big problems with virus. At my work today a process showed up in task manager called wmedia106.exe.. This programs copies user profiles stored on server and put them in my c:documents and settings/username/...


    It copied one new user folder with complete file history every minute. Mcaffee search shows nothing. THen i ran a online search, and it found ptsmon.exe

    Further investigation and I found psexesvc.exe and sstore2k.exe

    All files are in c:documents and setting/myuserid/temp

    I also find all the exe files in c:windows folder

    and additional files in windows/prefetch folder

    wmedia106.exe-1cfc2e4e.pf
    ptsmon.exe-0f1e7539.pf
    psexesvc.exe-0cfea159.pf

    removing these files and rebooting and they all come back :cry
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. Hac

    Hac Private E-2

    NOTE!

    Running Mcafee and it will not detect this. Was found by running Norman av and it reported pstmon.exe as virus/malware

    It does not find any of the other .exe files mentioned above
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    When you complete the instructions already given, we can continue. Note: If you have both Norman and McAfee installed that is the first thing you need to address. As stated in the READ & RUN ME only one antivirus program can be installed.
     
  5. Hac

    Hac Private E-2

    I got a stinger to remove the 3 of the 4 files..

    The stinger where made by av software team.

    It removes all files except for the sstore2k.exe

    Waiting for a new stinger to remove the sstore2k.exe
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    See message # 4 again. If you are not going to follow our instructions, there is no sense in posting anymore.
     

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