problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by jeremia18v4, Aug 11, 2012.

  1. jeremia18v4

    jeremia18v4 Private E-2

    at first computer wouldn't start and now it takes over 4 minutes to start. I don't know what's the deal...it was working fine. I just remembered that a new program called "Video Get" was installed. I'm going to uninstall it and see if that is the problem. That's the only change that has been made that I know of. Thanks for you assistance.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs ( though I would recommend you get rid of that Babylon crap).

    You can try using:
    Startup_CPL

    I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  3. jeremia18v4

    jeremia18v4 Private E-2

    I did all you said, but what "Babylon crap" are you talking about??? I don't know what you mean.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    What issues remain?
     
  5. jeremia18v4

    jeremia18v4 Private E-2

    thank you! seems to be working fine now..thanks
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know and you are welcome. :)
     

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