quick question

davesgirl · May 5, 2005

hi, you will have to bear with me as havent got a clue with anything technical but was assured that you peeps are fab at these things

basically my sister has a virus on her pc - it is telling her its a vundo
i have been reading through previous threads on how to solve ect but she is worried about actually going online on her computer incase the virus can transfer her bank details and other personal details!!!

will she be ok whilst logging onto your site and reading info or not?
thanks in advance for any help xx

chaslang · May 5, 2005

She should be okay to come here so we can work on the fix.

Make sure you start by first running the two items below in safe mode while disconnected from the internet (so download them first, and boot to safe mode with you internet connection physically unplugged and then run them - then come back and report the results).

Symantec Trojan.Vundo Removal Tool
Trojan.Vundo.B Removal Tool

davesgirl · May 9, 2005

hiya, managed to get the problem sorted reading advice on here and speaking to someone who said pretty much the same thing, thanks alot for the help, have now saved you to my favourites thanks again x

chaslang · May 9, 2005

You're welcome.

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quick question

davesgirl Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

davesgirl Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member