Quite a few problems..

$anta · Aug 1, 2008

Alright, well I'm not sure if this is the right place, but I have a lot of problems that I need help with. First of all, I couldn't get to this website or search for anything (other sites like MySpace and forums work). I could go to google, but when I tried to search it wouldn't go. I'm posting this on a different laptop, I had to upload the hijackthis.log to my FTP and download it on this computer.
Second, sometimes I get new tabs opened with some fake Antivirus. I also get pop ups that when I cancel it still takes me to a site and tries to make me download the Antivirus 2009. Also, when I click on any browse button (Imageshack, CPanel file manager, forum attachments) it never opens.
Also, when I scan my computer with Trend Micro Internet Security, it gets 100 problems but when I finish the scan it says only 1 file was found/fixed. With Spybot S&D, I find Virtumonde.dll or something and I fix it. It says it's fixed, but if I scan again I find the same files.
Here's the log:
Logfile of Trend Micro HijackThis v2.0.2

Any help if appreciated

chaslang · Aug 1, 2008

Welcome to Major Geeks!

You are going to have to run our full cleaning procedure which will be posted further down. The Virtumonde infection you have cannot be cleaned by just seeing and using HijackThis especially when HijackThis is not properly installed by renaming the executable program.

Also you MUST disable Spybot's Teatimer since it will get in the way of removal. See this How to disable Spybot's TeaTimer

Also I strongly recommend that you uninstall Messenger Plus! 3 which is a bundler of adware and other malware. It may even be the cause of your Virtumonde infection.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

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Quite a few problems..

$anta Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member