Ran all scans, Still infected;(

No logs attached, Nanners. Attach them when you can and I will review them.

 

uninstall outdated java

• Java(TM) 6 Update 21

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

FileLook::
C:\Documents and Settings\User\Application Data\D872.4CC

Folder::
c:\program files\Spyware Doctor
c:\program files\Common Files\PC Tools
c:\documents and settings\User\Local Settings\Application Data\AskToolbar
c:\program files\Ask.com

File::
c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
C:\Documents and Settings\User\Local Settings\Application Data\t75v1fa8rrg7d4lxmq
C:\Documents and Settings\All Users\Application Data\fmmw.exe
C:\Documents and Settings\All Users\Application Data\wurn.exe
C:\Documents and Settings\All Users\Application Data\t75v1fa8rrg7d4lxmq
C:\Documents and Settings\All Users\Application Data\xxgd.exe
C:\Documents and Settings\User\Templates\aumn.exe
C:\Documents and Settings\User\Templates\cyni.exe
C:\Documents and Settings\User\Templates\hhdl.exe
C:\Documents and Settings\User\Templates\odoh.exe
C:\Documents and Settings\User\Templates\t75v1fa8rrg7d4lxmq

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Please also download MBRCheck to your desktop.

See the download links under this icon http://www.majorgeeks.com/images/dll.gif

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Could you please get this: D872.4CC into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip


Please go to virustotal and upload the following files for analysis, and let me know the results.

C:\Documents and Settings\User\Application Data\D872.4CC


Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:files
c:\documents and settings\All Users\Application Data\xxgd.exe
c:\documents and settings\All Users\Application Data\wurn.exe
c:\documents and settings\All Users\Application Data\fmmw.exe
C:\Documents and Settings\User\Application Data\D872.4CC
C:\Documents and Settings\User\Application Data\D872.zip
C:\Documents and Settings\User\Local Settings\Application Data\AskToolbar
C:\Documents and Settings\User\Local Settings\Application Data\t75v1fa8rrg7d4lxmq
C:\Documents and Settings\All Users\Application Data\fmmw.exe
C:\Documents and Settings\All Users\Application Data\t75v1fa8rrg7d4lxmq
C:\Documents and Settings\All Users\Application Data\wurn.exe
C:\Documents and Settings\All Users\Application Data\xxgd.exe
C:\Documents and Settings\User\Templates\aumn.exe
C:\Documents and Settings\User\Templates\cyni.exe
C:\Documents and Settings\User\Templates\hhdl.exe
C:\Documents and Settings\User\Templates\odoh.exe
C:\Documents and Settings\User\Templates\t75v1fa8rrg7d4lxmq
C:\Program Files\Ask.com

:Commands
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

You're most welcome!

It wasn't, it does not redirect you to a website to download it, it should automatically pop up with the file for you to download.

Sure...why not?

Try Revo Uninstaller to be rid of old java.

Choose the option on the bottom of the list (#4). Be very careful while deleting the bolded registry items ONLY!! This software will create a system restore point for you as well prior to uninstalling a software program.

• Java(TM) 6 Update 21
• Java(TM) 7

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6


Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

I am close to giving you final steps now.

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Most welcome.