ran all suggested malware, spyware, virus scans - Still getting popups!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by moodly45, Nov 14, 2005.

  1. moodly45

    moodly45 Private E-2

    Ran all suggested scans:
    Adaware
    Spybot
    CCcleaner
    WindowsAntiSpyware
    Trendonline scan
    All in safe mode with system restore disabled and connection unplugged.
    Found and fixed many problems and viruses.
    Still getting popups!!!!!!!!!
    Heres my hijack this log:
    Any help appreciated!

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Nov 14, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please download Spy Sweeper
    • Click the link above to download the program.
    • Install it. Once the program is installed, it will open.
    • It will prompt you to update to the latest definitions, click Yes.
    • Once the definitions are installed, click Options on the left side.
    • Click the Sweep Options tab.
    • Under What to Sweep please put a check next to the following:
      • Sweep Memory
      • Sweep Registry
      • Sweep Cookies
      • Sweep All User Accounts
      • Enable Direct Disk Sweeping
      • Sweep Contents of Compressed Files
      • Sweep for Rootkits
      • Please UNCHECK Do not Sweep System Restore Folder.
    • Click Sweep Now on the left side.
    • Click the Start button.
    • When it's done scanning, click the Next button.
    • Make sure everything has a check next to it, then click the Next button.
    • It will remove all of the items found.
    • Click Session Log in the upper right corner, copy everything in that window.
    • Click the Summary tab and click Finish.
    • Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.
     
  3. moodly45

    moodly45 Private E-2

    Cheers bjgarrick! Ran spysweeper as suggested and reposted fresh hijack this log and Spysweeper Session log textfile.
    Number of popups has reduced, but still get a few!
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  5. moodly45

    moodly45 Private E-2

    Ran ewido, pop ups seem to have gone, but now computer seems to have slowed down a bit I think (Could just be imagining it).
    If my system is now sorted, should I uninstall Spysweeper, Ewido etc?
    Many thanks for your help. Much appreciated! :)
    Attached are the logs you asked for.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido

    Spy Sweeper

    MessengerPlus! 3


    Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.

    Now, look in Task Manager (Ctrl-Alt-Del) for the following running processes and, if you see any of them, try to END them:

    sear.exe

    msqsearc.exe

    MsgPlus.exe


    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gjdnojujugrjcrjjbe.info/hgLI94_qfcNQ1Y66t3wKttAUSyArhbZQdqlL5FFxznq84 ZPo_ZxxroUeVhxmToaH.asp

    O2 - BHO: (no name) - {025947E2-FC5D-FBD4-2C85-A5F8FEE7C2C9} - C:\WINDOWS\system32\sfmt.dll (file missing)

    O4 - HKLM\..\Run: [msqsearc] c:\windows\system32\msqsearc.exe /install
    O4 - HKCU\..\Run: [Tpee] "C:\Program Files\dcas\sear.exe" -vt wnew

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\Program Files\dcas ←–– Delete this whole folder if it exist!

    C:\Program Files\MessengerPlus! 3 ←–– Delete this whole folder if it exist!

    C:\WINDOWS\system32\msqsearc.exe

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log.
     
    Last edited: Nov 16, 2005
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    BJ,

    Did you notice Messenger Plus 3 ?
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Crap, No I didn't thanks for noticing!
     
  9. moodly45

    moodly45 Private E-2

    Did as suggested. All seems to be OK now!! Cheers!! :) ;) :)
    Heres the hijack this log.
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Have HJT fix the below entry:

    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

    After you complete the above, your log will be clean.

    Are you having any further problems?
     
  11. moodly45

    moodly45 Private E-2

    System is A-OK!!!!!!!! :) :) :) :)
    No problems at all now!! Many thanks for your help!! Much appreciated!!!
     
  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds