ran READ AND RUN ME FIRST malware removal guide and audio no longer works in browsers

Re: ran READ AND RUN ME FIRST malware removal guide and audio no longer works in brow

Welcome to Major Geeks!

You're welcome.

Unless you attach the 5 logs we requested, we have no idea what was found, deleted, or changed and we don't know where to begin in helping you. You need to attach the original logs, not new logs which would not show what was done the first time thru.

 

Re: ran READ AND RUN ME FIRST malware removal guide and audio no longer works in brow

The only program that removed anything was Malwarebytes and they don't appear to be related to sound drivers. You could try restoring what Malwarebytes removed just in case this has something to do with some softwae you installed, but it sure looks like malware.

Correct and you were not suppose to try running ComboFix either since it will not run.

It was likley waiting for you to click on the Accept button from the TrendMicro HijackThis license agreement. Perhaps you did not notice it since it sometimes does not pop to the top.

It does not matter anyway, nothing of note is in any of your logs.

If you have not tried it yet, you may want to try using System Restore to go back to a point before your problem began.... that is assuming you did not delete restore points which we don't recommend doing until we are convinced a PC has been clean. However I just noticed in your other thread you say your removed them so this is not going to be of any use. Just continue working in your other thread.

 

Re: ran READ AND RUN ME FIRST malware removal guide and audio no longer works in brow

You're welcome.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Re: ran READ AND RUN ME FIRST malware removal guide and audio no longer works in brow

That's part of a canned message. I edited some out that I knew did not apply but did not edit everything.