Ran the read & run, having some trouble still.

If you ran the READ ME and still have problems, you need to finish doing what the READ ME asked you to do and that is to attach the logs that are requested for your Windows version.

 

There are a few problems with your logs.

1. First it appears that you ran tools while logged into the Administrator account and that you ran others while connected to the owner account. You must run all tools and attach all logs from the same user account and make sure that it is the account that you wish to clean. You ComboFix log showed you tried running it on the owner account and that it did not run properly. Your MGtools log shows you ran it under the Administrator account. Please start over and run the scans on the same user account and attach new logs. You only need to rerun MGtools and ComboFix. When you run ComboFix, shutdown Spy Sweeper first.
2. You apparently did not accept the license agreement for TrendMicro HijackThis that pops up when you run MGtools. You must click twice on the Accept button to agree to this license otherwise the tool will not run and no log will be produce. Please make sure you do this correctly this tim.

 

Did you name the below files like this? They look like something malware would do. Delete them if you don't need them or rename them if you need them.

Code:

"C:\Documents and Settings\Owner\My Documents\"
232483~1.bmp  Apr 13 2008      691254  "??????????23.bmp"
4bb3~1.jpg    Apr 13 2008      262945  "????????.jpg"

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_08

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Not true!! The current version of Sun Java works with SP1. And besides that, you could have update from the almost 4 year old version of Java to many other versions already quite awhile ago.

Please try the fix exactly as written and see what happens.

 

You can fix your clock from Control Panel ->Regional and Language Options and then on the Regional Options tab click the Customize button then on the next form click the Time tab. Then change the Time format to what you want. It explains there what the lower case and upper case letters will do. Upper case H is giving you 24 hour clock settings.

However we need to run ComboFix again so if it puts you back into 24 hr mode at least you know how to fix it now.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now double click on the fixME.reg patch I had you make in the last procedure and allow it to add to the registry again.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Two files we were trying to delete did not get deleted. Let's try again.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now double click on the fixME.reg patch I had you make a few messages back and allow it to add to the registry again.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Now your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!