Ran the Read & Run-Still have issues.

Discussion in 'Malware Help (A Specialist Will Reply)' started by miscechapman, Dec 1, 2009.

  1. miscechapman

    miscechapman Private E-2

    I was working on some homework via the University of Phoenix web site and I must have clicked on the system defender window. My Google default search brower is still hijacked ( i think that is the correct term). For instance, if I search for "system defender" I get redirected to (SNIP). It looks like google, but isn't. I have ran all the scans and here are my results. It did fix the problem some of the problems I was having; although, I still have some issues. Thanks in advance guys for the site and help!
     

    Attached Files:

    Last edited by a moderator: Dec 3, 2009
  2. miscechapman

    miscechapman Private E-2

    Here is the last log you guys asked for. Hope to hear back soon.
    ~miscesue
     

    Attached Files:

  3. miscechapman

    miscechapman Private E-2

    Also, everytime I boot up the laptop I am getting a new hardware found bubble from the system tray "System Base Hardware" found. Thanks
    ~miscesue
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

    K13!
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    1. FYI: You have combofix running from the wrong location:

    You need to move it directly onto your desktop where it belongs before we continue so that when we get round to completing final instructions everything goes smoothly.

    2. The scans took care of alot, but we need to reset your hosts file. Please refer to the below link:

    Running HostXpert to Reset Default Hosts File

    3. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    After clicking Fix exit HJT.

    It isn't wise to place ANY site into your TZ. So include these in our fixables too.

    4. Next, please go to add/remove programs and uninstall the following out of date java:

    • Java(TM) 6 Update 15

    5. We need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    c:\documents and settings\All Users\Application Data\WSHSXSTD_APDM
    c:\documents and settings\All Users\Application Data\a5c4361
    c:\documents and settings\MIsce Chapman\WINDOWS
    C:\Documents and Settings\MIsce Chapman\tmp
    C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
    
    Registry::
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    6. Also delete all files in the below bold folder except ones from the current date (Windows will not let you delete the files from the current day).

    • C:\WINDOWS\TEMP

    7. Now reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    8. Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

    9. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now! :)
     
  6. miscechapman

    miscechapman Private E-2

    Having an issue with HostXpert. I think I am going to have to manually change the attributes of a file. Here is what I am getting:

    When I open HostXpert I am getting this message:

    Your HOSTS file is marked as a "system file" and can NOT be manipulated. Press OK to remove the system file attribute, CANCEL to quit. ***HostXpert will NOT reset these attributes.***

    And then after clicking OK I get:

    Your HOSTS file is marked as a "Hidden file" and can NOT be manipulated. Press OK to remove the hidden file attribute, CANCEL to Quit. ***HostsXpert will NOT reset these attributes.***

    Again I click OK, and on this window HostXpert doesn't have but the Make Writeable button and it is in Red Font and I am unable to click it. Also, I am unable to Reset MS Host files. Should I proceed with the next step?
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


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