Ran through all steps, still having problems

Welcome to Major Geeks!

Uninstall the below old versions of software:
Ad-aware 6 Personal <--3 years out of date
J2SE Runtime Environment 5.0
Mozilla Firefox (2.0.0.7)
Spybot - Search & Destroy 1.4 <-- Out of date! Get the version in the READ ME.
Sunbelt CounterSpy <-- We are finished with this trial now
Viewpoint Manager (Remove Only) <-- should have been uninstalled in step 0 of the READ ME
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Then install the current version of FireFox from: Mozilla Firefox

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Iinl] C:\Documents and Settings\USER\Application Data\emia.exe
O4 - HKCU\..\Run: [Mdmfi] C:\WINDOWS\system32\m?iexec.exe

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Did you uninstall CounterSpy as requested? I still see it.

 

Hmmm! It also looks like ATF-Cleaner did not work or it was not run on the account with the name USER. Did you run ATF Cleaner with the options requested?

Is AOL Toolbar used? It appears to be broken.

You need to check to make sure you are not blocking access to any of the pages you are trying to goto in your firewall.

 

One more question! What is the below file?

Code:

C:\
zia02056      Oct 22 2007    33412243  "zia02056"[

 

I'm suspecting that you may still have some problems that need to be fixed. I'll wait to hear back from you.

 

Yes there were definitely more problems indicated in your logs that needed to be fixed but you had said everything was fine. Thus I was waiting to hear back from you. We could have fixed this; however if you have restored to factory settings we won't need to do that. However you should do the below:

How to Protect yourself from malware!

 

But we were already finished with those and would not have needed them again. All we would have been doing was using HJT, Avenger, and then getting new logs from GetRunKey, ShowNew, and HJT. All of this runs quickly.

We don't have a facility in place that to accept direct donations but you can support the site in a few ways:

1. Purchase Geek Wear This link is also on the main page in the right column.
2. Do all of your downloading from Major Geeks
3. Spread the good word and send all of your friends here

Thanks for asking about this!