Ran Windows Defender Offline, Now pc won't start...

Discussion in 'Malware Help (A Specialist Will Reply)' started by RabidTanooki, Jul 29, 2013.

  1. RabidTanooki

    RabidTanooki Private E-2

    Hey guys, just recently ran Windows Defender Offline on my Girlfriend's computer to get rid of some trojans, now windows won't boot into regular mode or safemode. I've heard this is a common issue as of late and I was hoping you guys could help me out. I've attached the FRST.txt file.
     

    Attached Files:

    RabidTanooki, Jul 29, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Save fixlist.txt to your flash drive.

    • You should now have both fixlist.txt and FRST.exe on your flash drive.

    Now reboot back into the System Recovery Options as you did previously.
    Run FRST and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now boot into normal Windows can continue with the below.

    Running MGTools.
     

    Attached Files:

    TimW, Jul 29, 2013
    #2
  3. RabidTanooki

    RabidTanooki Private E-2

    Thank you for the swift reply!

    Booted into Windows normally, and now I'm about to run MGtools.

    I've attached the Fixlog.
     

    Attached Files:

    RabidTanooki, Jul 29, 2013
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Tell me what issues you are having.
     
    TimW, Aug 2, 2013
    #4

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