Random and erratic PC behaviour

Discussion in 'Malware Help (A Specialist Will Reply)' started by AKA129, Nov 17, 2012.

  1. AKA129

    AKA129 Private E-2

    Hi

    I am running Windows &. For the past few days the PC is showing some erratic symptoms like mysterious folders appearing on desktop, access denial, Display driver random crashing and recovery and so forth.

    Am attaching the logs required for analysis.

    Grateful for any help in resolving the possible issues.

    Thanks.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please attach the logs from Malwarebytes and Hitman Pro that were also requested. The TDSSkiller log was auto saved in the MGlogs.zip file so we have that already.

    What folders are you specifically referring to?
     
  3. AKA129

    AKA129 Private E-2

    Hi

    Thanks for your response.

    The Malwarebytes and Hitman Pro logs are attached, I had left them out inadvertently.

    Folders that I referred to are named same as the the various user accounts (four) on the PC, and they get created on each of our desktops all by themselves at random times.

    Thanks for your help.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well I don't see any and your logs are clean.

    You may want to try posting in the Driver forum or the Hardware forum for the problems with your display driver.
     
  5. AKA129

    AKA129 Private E-2

    Its a relief to know that the pc is clen.

    Will post in driver forum regarding display driver crashes.

    Thanks.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:
     

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