Ransomware Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by tripseven, May 19, 2013.

  1. tripseven

    tripseven Private First Class

    Hi,

    I started to run CCleaner when suddenly an FBI alert popped up and said I was using this computer illegally. I rebooted in safe mode and ran Super Anti spyware. It found four infections. I removed them and rebooted. Same FBI screen again. I then downloaded the lastest version of Malwarbytes on to a flash drive. I went to reboot again in safe mode and I receive an error message that it cannot find the operating system. Am I completely screwed?
    Thanks in advance for any help.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What version of Windows?

    What exactly did SUPERAntiSpyware remove?
     
  3. tripseven

    tripseven Private First Class

    Windows 7 64 bit. I do not recall what was removed and now that I cannot boot up I cannot look at the log. I am wondering if removing the cmos battery would reset the bios to at least allow me to get in. Thanks for any ideas you may may have Chas.
     
  4. tripseven

    tripseven Private First Class

    Success! I figured out the problem of no os found. I corrected that problem and ran Malwarebytes. Virus removed. Thanks again for trying to help.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Glad to hear you got if fixed.​
     

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