Read and completed "read run me first" and still having issues, please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by kbrettm1977, Mar 11, 2009.

  1. kbrettm1977

    kbrettm1977 Private E-2

    Hi everyone,
    I ran all the steps for read and run me first and computer still crahing. I have a dell latitude d620 and running windows xp pro.
    Any help would be so greatly appreciated.
    Please see set of attached logs...
    Thanks for your time,
    -Kevin
     

    Attached Files:

    kbrettm1977, Mar 11, 2009
    #1
  2. kbrettm1977

    kbrettm1977 Private E-2

    Sorry forgot the sas log... please see attached
     

    Attached Files:

    • sas.txt
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    kbrettm1977, Mar 11, 2009
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach the proper log from SUPERAntiSpyware not the instructions for running a scan. Also you need to attach the log from ComboFix.

    And finally you need to follow the instructions again for running MGtools. The logs were very incomplete last time. Check for the error messages mentioned on the Using MGtools page and also make sure you accept the TrendMicro HijackThis license agreement by clicking Accept twice as instructed. Then make sure you wait for MGtools to finish running. Attach the new MGlogs.zip file.
     
    chaslang, Mar 13, 2009
    #3

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