read and run...done

Discussion in 'Malware Help (A Specialist Will Reply)' started by alf3367, Aug 18, 2006.

  1. alf3367

    alf3367 Private First Class

    i was told to come here and post. i just finished the read run section of malware removal. my original problem is very complicated. i re-installed windows xp home and did a complete memory wipe, it was time, trust me. so i did that and started putting software back onto my pc. i ran into problems installing sp2 and windows media player. so another geek helped me out. eventually i had to repair my os. i have ran all the cleaners and have saved my logs including my high jack log. I COULD NOT RUN ANTHING IN SAFE MODE. (another problem with my pc for some reason) i was told to state this. ok thanks everyone.

    -allen
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure I follow your message! Are you saying you just got finished reinstalling your OS and it is already having problems?

    From what you have stated thus far, I'm not sure that your problems are malware.

    Are you saying that you cannot boot in safe mode or that you cannot run anything in safe mode?

    If you have run ALL the steps in the READ ME, attach the logs that were requested in the READ ME. The required logs are:

    runkeys.txt - the log from GetRunKey.bat
    newfiles.txt - the log from ShowNew.bat
    CounterSpy - ONLY IF you were not able to run Windows Defender
    Bitdefender - from step 6
    Panda Scan - from step 6
    HijackThis
     
  3. alf3367

    alf3367 Private First Class

    i'am not toally sure my problem is malware either. i'm not the best with computers, but my wild guess is that i have registry problems. just a guess though. i was just doing what somebody suggested i do. and no i cannot load up into to safe mode. the loading files appear and then it simply freezes.yes i did reload win. xp hm. i have all the logs except counter spy. for some friggin reason it would not operate on my pc. i re-installed in three times, even from different places. it would simply freez at its loading screen too.

    -thanks-allen
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    How do you have registry problems if you just finished reinstalling your OS?


    So what are you waiting for? Attach all the requested logs except CounterSpy! That should give as an idea of whether there is any malware to be concerned with.
     
  5. alf3367

    alf3367 Private First Class

    ok the logs are attached...the ones i have....
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to attach the first two logs that were in the list:

    runkeys.txt - the log from GetRunKey.bat
    newfiles.txt - the log from ShowNew.bat

    You also need to go back and follow the instructions in step 7 of the READ ME and rename the HijackThis.exe file as requested. This is very important as stated in the READ ME. Then also attach a new HJT log after doing this.

    The only thing I see thus far is the below:

    O2 - BHO: Piolet Toolbar Helper - {EDDF3383-EC5F-49DF-A8B6-CEC2D8F6164C} - C:\Program Files\Piolet Toolbar\v3.0.0.0\Piolet_Toolbar.dll
    O3 - Toolbar: Piolet Toolbar - {C75C8E7E-5059-4469-AC11-D7544B260382} - C:\Program Files\Piolet Toolbar\v3.0.0.0\Piolet_Toolbar.dll

    Is this for a P2P application? If so, this Piolet program contains bundled malware and should be uninstalled.
     
  7. alf3367

    alf3367 Private First Class

    ok sorry bout that here newfiles.txt and runkeys.txt

    ps. yes i run piolet i will take care of that. and is the file name "analyse.txt" wrong?

    thanks
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't see any obvious malware problems that would be related to your problems; however, here are a few obsevations from what you posted.

    The below program for Piolet was downloaded on August 9, 2006. When did your problems begin?
    C:\WINDOWS\Piolet_Toolbar_Uninstaller_4359.exe


    In you Add/Remove programs list the below are shown:
    Spybot - Search & Destroy 1.3.1 TX
    Viewpoint Media Player

    That version of Spybot is about 2 years out of date. You did not follow the directions in the READ ME.

    Also again you did not follow the directions in step 0 of the READ ME. Viewpoint Media Player should have been uninstalled in step 0.

    But as I said before, whatever problems you are having, they do not appear to be due to malware.
     
  9. alf3367

    alf3367 Private First Class

    okay thank you for your time
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
     

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