Read and Run....The logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by jad31, Jun 17, 2008.

  1. jad31

    jad31 Private E-2

    these are my logs after doing the Read and Run me first thanks for taking a look:)
     

    Attached Files:

  2. jad31

    jad31 Private E-2

    and the mglog.zip
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks like the scans got all of it....let's just do this:

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now reboot and install:
    Java Runtime 6

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    2. Click START then RUN
    * Now type "%userprofile%\Desktop\cf" /u in the runbox and click OK.
    * Note: The space between the cf and the /U, it must be there.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    5. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
  4. jad31

    jad31 Private E-2

    I would like to say thank you for all the help you have given me.
    Thanks:)
     
  5. jad31

    jad31 Private E-2

    ok so after posting this a while later my system sound and audio sound died i have restarted and done a system restore but no luck can it be that i still have malware or that i might have deleted an important sound file while removing the maleware?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    When you did a system restore.....was this after you flushed your restore points?

    It is possible, but unlikely that the malware corrupted your sound drivers.....this would be a good post in the drivers forum.
     
  7. jad31

    jad31 Private E-2

    I didnt toggle system restore because when i try to it tells me that by turning it off i will delete all restore points and under why we toggle system restore you say it is better to have an infected restore point rather than no restore point.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Then we may have to do the cleaning again....run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  9. jad31

    jad31 Private E-2

    ok heres my log file.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not sure when you restored to....but let's just do this:

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Make sure all your temp folders are emptied.

    Now tell me if you are still having problems.
     
  11. jad31

    jad31 Private E-2

    Ok i did as requested and still have no sound. Also i just found out yesterday my microphone stopped working 2. And when i restored i had restored to june 5 but seeing as my sound had not come back with the restore i undid the restore.
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This is either a hardware or drive issue...so I would suggest you post in the driver section.
     

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