READ ME logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by coldeve, Jul 20, 2012.

  1. coldeve

    coldeve Private E-2

    So after getting a second case of Security Shield malware... I was getting Firefox/Google forwarding issues. I ran MBAM and combofix and combofix seemed to have fixed the problem for 2 days. Security Shield no longer pops up..... Then Windows Security Essentials stopped working. Then my wireless router stopped working. I had to connect directly without wireless for it to connect. Here are my logs.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please re-run ComboFix and attach the log.
     
  3. coldeve

    coldeve Private E-2

    I ran combofix again and now MS Security Essentials works.
     

    Attached Files:

  4. coldeve

    coldeve Private E-2

    Cancel that. Rebooted and MS SE is not running again. It wont let my router connect to the internet either. I had to go direct in from the modem. I tried resetting router to factory, and firmware upgrade. no go.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry for the delay, I lost internet service on Sat. and just got it back.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    ClearJavaCache::
    KILLALL::
    
    File::
    c:\users\owner\AppData\Local\Temp\0053DB5.tmp
    
    Registry::
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\X6va005]
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. coldeve

    coldeve Private E-2

    same situation after reboot
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any issues in your logs. Tell me what problems you are still having, if any.
     
  8. coldeve

    coldeve Private E-2

    Ms security essentials wont start ever. Even with manual attempts. My wireless router stopped connecting to internet. I uninstalled and re upped firmware and reinstalled and no go. Direct connection modem to pc connects fine. Web forwarding very occasionally
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sounds like issues you need to address in either the software or networking forums.
     

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