Recover Photos Disabled Iphone

Discussion in 'Smartphones and Tablets - Software' started by me10lee83, Sep 22, 2016.

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  1. me10lee83

    me10lee83 Private E-2

    The husband of a friend of mine upgraded her iPhone to iOS 10 and I guess it must have prompted him to set a 6 digit pin, which he did and then promptly forgot! (iPhone 5, so no fingerprint reader) In the process of trying to guess the pin, the phone has been disabled. Before doing a reset on the phone, they wanted to try to recover photos off of it as they have a lot of photos of their baby's first year. (Hopefully she's learned her lesson about not backing up important stuff to the cloud!)

    Is there any way they can recover these photos with the phone disabled? She has the USB cable so can plug it into the computer, anyway around the need to "approve" the computer to access the phone's storage?
     
    me10lee83, Sep 22, 2016
    #1
  2. mmgeek

    mmgeek Private E-2

    i think you can try EaseUS MobiSaver. also you can go to store to get help .
     
    mmgeek, Sep 23, 2016
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    I would take the phone to an Apple store and see if they can recover as any app needs you to unlock the phone to access the data storage area first. I recovered pics off an iPhone 6 last week but needed the passcode to access data area.
     
    DavidGP, Sep 24, 2016
    #3

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