recovered win64/patched.a and ZeroAccess, internet still not functioning

Discussion in 'Malware Help (A Specialist Will Reply)' started by Heero Yuy, Nov 17, 2012.

  1. Heero Yuy

    Heero Yuy Private E-2

    I downloaded and ran all mentioned programs, luckily it looks like it was able to destroy the bugger. All other functions except windows update seems to be working.

    The big problem is google and yahoo aren't functional. I live in China right now so I use a VPN service for the internet, which although i'm able to run it, it is no longer functioning. I figured I should fix everything on my machine first before contacting them...

    Thanks so much for your time!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can re run Hitman and let it delete the Potential Unwanted Programs and cookies.

    Re run RogueKiller - just a scan and attach the new log.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.


    After reboot, check to see if your firewall is working.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. Heero Yuy

    Heero Yuy Private E-2

    Alright I attached the specified logs, Rouge Killer still found bits of Zero Access. I didn't do anything except save the log. I did a FSS scan after it was all done and everything looks like it got fixed!!!

    Internet still a little funky, but it is really hard to judge if that's my machine or just China... and my VPN service is still non functional. I'm assuming i'm going to have to reinstall it?

    Thank you so much for helping me with this, I really appreciate it.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this 1 detection:
    • [ZeroAccess][FOLDER] U : C:\windows\Installer\{679f1631-04bc-87f6-12e2-e903a5b90c5b}\U --> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.

    Run RogueKiller again and let me see if it's still being detected or not.

    You can ask about the VPN service in the software forum if reinstallation does not help.
     
  5. Heero Yuy

    Heero Yuy Private E-2

    I let Rouge Killer do its thing and here is the log. Looks like it's not reporting it now. Is that it? It seemed almost a little too easy....haha. I was expecting to go through way more BS.

    Oh and I got the VPN working!
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    LOL

    If all is well, you can follow the final steps below.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  7. Heero Yuy

    Heero Yuy Private E-2

    So far everything is looking great... I'll go through with the final steps fairly soon then it looks like.

    Once again I can't thank you enough for the prompt and knowledgeable help! You guys probably relieve more people's headaches than Asprin. Thanks!
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :) Safe surfing.
     

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