Recovering from about:blank

Discussion in 'Malware Help (A Specialist Will Reply)' started by srosscsa, Feb 8, 2005.

  1. srosscsa

    srosscsa Private E-2

    I am recently recovering from a bad infection of about blank. It took over all my antivirus software and the internet. I referred to your site for instructions that you gave to another individual and I believe it got rid of most of the problem. However, my computer is snail slow now and I believe I have leftovers from my last problem that are still slowing me up. I have run hijackthis and would love it if someone would analyze my log and tell me how to reduce the number of running applications and what should be deleted. Thanks in advance for your help!

    Sincerely,
    Srosscsa
     
  2. TheOldThug

    TheOldThug First Sergeant

    Welcome :eek:

    We ask that you first try to do ALL the TUTORIAL listed below.

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal.
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT
     

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