Redirect Continues to be a problem in Chrome!

Discussion in 'Malware Help (A Specialist Will Reply)' started by hollyburda, Apr 3, 2015.

  1. hollyburda

    hollyburda Private E-2

    Hi!

    My Chrome browser is redirecting to an ad page just about every time I click on any link or search. For example, hitting "enter" after typing a search keyword on the ebay site will either bring up a new window or open a new tab in my existing window. This has been going on about 1-2 weeks and is extremely annoying. I first followed the directions for the "if your browser is hijacked" thread and then opened up chrome to see if it was still redirecting. It was. I then followed the "read me first" thread and followed all of it's instructions. I will try to attach the logs in the order in which I got them.
    This has happened once or twice before a while back, but in internet explorer. I generally don't use IE but keep it around for instances such as this (I am using IE right now, which isn't seeming to give me any problems. currently.) I have been using this forum for years, ever since my first sony vaio about 11 years ago and you guys are always life savers. Thanks in advance for helping me out!
     

    Attached Files:

  2. hollyburda

    hollyburda Private E-2

    Here are the rest of the logs from the "read me first".
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it fix everything it found.

    Now let;s reset Chrome:

    Reset Chrome to Defaults


    Reboot and rescan with Hitman and attach the new log. Be sure to tell me how things are running.
     
  4. hollyburda

    hollyburda Private E-2

    hello! sorry it took me a minute to get back, but I've done what you have suggested and here are the logs. The first log is before "hitman" fixed what it found, the second is after, and the third is after I reset chrome, restarted, and ran again. At the moment it appears to be working ok, but I havn't surfed around very much and will let you know if this solves the problem. Thank you for your help.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove the Ask.com junkware in Hitman. Let me know how things are running.
     

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