REdirect malware logs attached...please assist

Hi.

Continue on with these instructions then please. READ & RUN ME FIRST - Malware Removal Guide

 

Uninstall the below:

• BitGuard
• VideoPlayer v2.0.6

Re run Hitman and have it delete Potential Unwanted Programs.


http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 2 detections:

• [APPINIT][SUSP PATH] HKLM\[...]\Windows : AppInit_DLLs (c:\progra~3\bitguard\271769~1.27\{c16c1~1\loader.dll [x]) -> FOUND
• [V2][SUSP PATH] DealPly : C:\Users\Sue\AppData\Roaming\DealPly\UPDATE~1\UPDATE~1.EXE - /Check [x] -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.




Delete the below if you see them:

• C:\Program Files (x86)\Mozilla Firefox\searchplugins\nationzoom.xml
• C:\ProgramData\BitGuard
• C:\Program Files (x86)\MyPC Backup
• C:\Program Files (x86)\Optimizer Pro
• C:\Users\Sue\AppData\Roaming\DealPly

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.



Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1386456797&from=tugs&uid=WDCXWD10JPVT-55A1YT0_WD-WX21E42AJW17AJW17&q={searchTerms}

After clicking Fix exit HJT.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

If Firefox is still redirecting, I have a fix.

 

We are going to be uninstalling your old version of FireFox and installing the new version. (Except please use Revo Uninstaller to uninstall) So do the below to save bookmarks:

• Run FireFox and click Bookmarks.
• Then select Organize Bootmarks.
• Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.
After reboot, delete the below folders:

• C:\Program Files (x86)\Mozilla Firefox
• C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

where UserAccount is the actual user account name being used.

Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).

---------------------------


Any better?

 

Hi Sue.

I'm glad everything has straightened out now and that your machine is functional once more. My final steps should cover most of your questions about what programs to keep. (Step 7)


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   
   
7. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Oh dear, I'm sorry to hear you are reinfected. I wonder what happened?

I have moved your post containing logs to a new thread in Malware removal forum as I did not want this one getting too crowded.