Redirect Virus

Welcome to Major Geeks!


We need to use ComboFix to apply a fix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

• Now please save Win32kDiag file to your desktop.
• Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please attach this log

"%userprofile%\desktop\win32kdiag.exe" -f -r

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\ComboFix.txt
• the Win32kDiag log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You already had it on your Desktop. Did you delete it? Currently the download site has taken it offline to fix a bug but you could have still used the version you had.

 

Let's try the beta version of ComboFix which is named KittyFix.exe

Download ComboFix from http://download.bleepingcomputer.com/sUBs/Beta/KittyFix.exe and save it to your Desktop.

Note: This is a beta version of combofix and might be unstable but tests done so far have proved it works well



Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer.

• Now Exit/Close/Disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Close any open browsers and any other programs you might have running.
• Double click on kittyfix.exe & follow the prompts.
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this
• When finished, it will produce a report for you. Please attach the "C:\ComboFix.txt" to your next message.

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.

 

You're welcome. Surf safely!