Redirecting Virus Help!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ecoxUS, Jan 1, 2012.

  1. ecoxUS

    ecoxUS Private E-2

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Except for the MGlogs.zip from running MGTools.

    Can you attach that please and also:

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  3. ecoxUS

    ecoxUS Private E-2

    Thanks for responding. I have attached both the MBR log as well as the MGlogs zip. Unfortunately, I could not run the TDKiller. I tried in safe mode, regular mode, renaming with .com, running as administrator...nothing works!

    Let me know if I should try something else!

    Thanks again!

    View attachment MGlogs.zip

    View attachment MBRCheck_01.02.12_14.19.09.txt
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Do you have your Windows 7 boot CD to hand? :confused
     
  5. ecoxUS

    ecoxUS Private E-2

    I believe I do!
     
  6. ecoxUS

    ecoxUS Private E-2

    I don't have a disk. I moved recently and I can't seem to find it. Is there anyway to fix without it? I will continue to look, but not sure how successful I will be!

    Thanks again, and sorry for the confusion!
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am seeking advice about this. Hang in there.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    A hidden partition is causing the problem. You also look to have an MBR infection on top of this.

    Download:

    gparted-live-0.10.0-3.iso (114 MB)


    Create the bootable CD for Gparted. You can use ImgBurn do this.

    Now boot off of the newly created Gparted CD.

    http://img829.imageshack.us/img829/5772/gpartedsplash.th.png
    You should be here...
    Press ENTER

    http://img5.imageshack.us/img5/7286/gpartedkeymaps.th.png
    By default, "do not touch keymap" is highlighted. Leave this setting alone and just press ENTER.

    http://img404.imageshack.us/img404/9840/gpartedlanguage.th.png
    Choose your language and press ENTER. English is default [33]

    http://img140.imageshack.us/img140/7958/gpartedgui.th.png
    Once again, at this prompt, press ENTER

    You will now be taken to the main GUI screen below
    http://img32.imageshack.us/img32/1122/gpartedo.th.png
    According to your logs, the partition that you want to delete is 1,016.00 KB (Just short of one MB) in size.
    Click the trash can icon to delete and then click Apply.

    You should now be here confirming your actions:
    http://img233.imageshack.us/img233/1533/gpartedsteps.th.png

    Now you should be here:
    http://img696.imageshack.us/img696/8471/gpartedsuccessclose.th.png

    http://img194.imageshack.us/img194/7753/gpartedboot.th.png
    Is "boot" next to your OS drive? According to your logs, the Operating System (OS) drive is 451.01 GB

    If "boot" is not next to your OS drive under "Flags", right-mouse click the OS drive while in Gparted and select Manage Flags

    In the menu that pops up, place a checkmark in boot like the picture below:
    http://img196.imageshack.us/img196/3483/gpartedmanageflagsboot.th.png

    Now double-click the http://img822.imageshack.us/img822/641/gpartedexit.png button.

    You should receive a small pop up like this:
    http://img88.imageshack.us/img88/8986/gpartedexitreboot.png
    Choose reboot and then press OK.

    Boot back into Windows and let me know how things are running now.

    Re run MBRCheck and TDSSKiller

    Attach a new MBRcheck log from them both and describe if you had any trouble.
     
  9. ecoxUS

    ecoxUS Private E-2

    YOU ARE A GENIUS!!! Thank you so much for all of your help! I followed your instructions and my computer is running perfectly!! I have attached the log for MBRcheck but TDSkiller will not let me copy and paste the report, nor did it create its own via notepad, but the report stated "initialize success", and "no threats found"

    What can I do for your site so that you can continue to do such great work???
    Please let me know!


    Thanks again!!!

    Erin

    View attachment MBR1.5.12.txt
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ask Toolbar <--- Uninstall this junk.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds